Hospitality Front Desk Supervisor
1 day ago
About the Role:
We are seeking a highly skilled and experienced Hospitality Front Desk Supervisor to join our team at Sage Hospitality Group. As a key member of our front office team, you will be responsible for ensuring the smooth operation of our front desk, providing exceptional customer service, and leading a team of front desk staff.
Key Responsibilities:
- Supervise and coordinate the activities of the front desk team to ensure efficient and effective service delivery.
- Respond to guest inquiries and resolve issues in a professional and courteous manner.
- Train and develop front desk staff to ensure they have the skills and knowledge needed to provide excellent customer service.
- Manage cash handling and maintain accurate records of guest transactions.
- Operate the PBX system and assist with guest communications.
- Perform other duties as assigned by management.
Requirements:
- High school education or equivalent experience.
- 1+ years of experience in a related position, preferably in the hospitality industry.
- Excellent communication and leadership skills.
- Ability to work in a fast-paced environment and multitask.
- Knowledge of hotel front office procedures and cash handling practices.
What We Offer:
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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