Client Service Associate
2 weeks ago
Volt is currently seeking a Customer Service Representative to join our team.
As a Customer Service Representative, your primary responsibilities will include:
- Engaging with customers and collaborating with sales and service teams to address various pre-sales and post-sales inquiries.
- Monitoring the status of product returns, repairs, replacements, sales orders, and delivery timelines.
- Coordinating field service repair appointments as necessary.
- Managing requests for additional company resources.
- Keeping accurate records of returns, schedule modifications, product updates, pricing adjustments, and resolving credit issues related to returns.
- Handling tasks that are generally routine but require the ability to identify deviations from standard practices.
- Receiving general guidance on standard tasks and detailed instructions for new assignments.
- Assisting in the technical aspects of medication preparation and distribution under the supervision of licensed professionals.
- Ensuring tasks are verified by qualified personnel.
- High school diploma or GED is mandatory.
- 1-3 years of experience in data intake or related fields.
- Typing speed of at least 35 words per minute.
Schedule: Monday - Friday, 9 am - 6 pm
Duration: 3 Months
Compensation: $17 to $18.50 per hour on W2.
Compensation will be determined based on various factors, including education, experience, job location, specific responsibilities, and certifications.
Benefits: Volt provides benefits (subject to eligibility) including health, dental, vision, life insurance, short-term disability, 401(k), sick leave, and other paid leave options as required by law, along with an Employee Assistance Program (EAP).
Volt is an Equal Opportunity Employer and is committed to creating a diverse and inclusive work environment. We prohibit discrimination and harassment based on race, color, religion, national origin, gender, age, disability, veteran status, marital status, sexual orientation, or any other status protected by law.
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