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Client Relations Associate

2 months ago


Irving, Texas, United States Nautilus Hyosung America Full time
Position Overview

As a Client Support Specialist, you will be the first point of contact for our valued customers. Your primary responsibility will be to warmly greet clients and identify their needs or concerns.

Key Responsibilities
  • Handle customer inquiries and resolve issues through effective communication.
  • Manage customer feedback and complaints via various channels.
  • Document customer interactions and ensure timely follow-up until resolution.
  • Exhibit ownership in addressing customer concerns to enhance satisfaction.
Qualifications

The ideal candidate will possess strong communication skills and a commitment to providing exceptional service. Join us in delivering outstanding support to our customers.