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Client Service Associate II
2 months ago
Position Overview:
The Customer Service Representative II plays a crucial role in engaging with clients and collaborating with the company's sales and service teams. This position is vital for managing a range of pre-sales and post-sales service tasks within a Call Center setting.
Key Responsibilities:
- Serve as the primary point of contact for customer inquiries and concerns.
- Facilitate effective communication between customers and internal teams.
- Address a variety of service functions to ensure customer satisfaction.
Work Environment:
This role requires flexibility to work in a hybrid schedule, combining both remote and in-office work.
Qualifications:
- Strong communication skills.
- Ability to manage multiple tasks efficiently.
- Previous experience in customer service or related fields is preferred.
