Technical Support Specialist
1 week ago
POSITION OVERVIEW:
The IT Service Desk Technician is tasked with delivering technical support and assistance concerning computer systems, hardware, and software. This role involves responding to inquiries, executing diagnostic procedures, identifying issues, and implementing effective solutions. The position may require weekend on-call duties and occasional travel for onsite troubleshooting.
KEY RESPONSIBILITIES:
- Offer technical support and assistance for incoming inquiries and issues related to computer systems, software, and hardware.
- Address queries through various channels including email, ticketing systems, in-person interactions, or phone calls.
- Monitor and maintain the daily performance of computer and printing systems.
- Engage with users to ascertain the nature of their issues.
- Guide customers through the troubleshooting process.
- Follow up with users to confirm resolution of their issues.
- Install, modify, and repair computer hardware and software as needed.
- Set up computer peripherals for users.
- Perform cleaning, updates, and maintenance on computers.
- Execute diagnostic programs to troubleshoot problems.
- Resolve technical issues related to Local Area Networks (LAN).
- Gather feedback from users regarding their computer experiences.
- Generate reports to identify recurring malfunctions.
- Participate in various project work as assigned.
ESSENTIAL SKILLS:
- Proficient in communicating technical information, both verbally and in writing, to diverse end users.
- Strong organizational, analytical, and problem-solving capabilities.
- Ability to prioritize tasks and manage workflow effectively.
- Competent in troubleshooting a range of system-related issues while ensuring system security.
- Capable of working independently while juggling multiple responsibilities.
- Quick learner of new systems and technologies.
- Intermediate to advanced knowledge of Microsoft 365 Technologies and LAN/WAN environments.
- Familiarity with currently supported Microsoft Windows server operating systems.
- Understanding of monitoring tools, solutions, and methodologies.
QUALIFICATIONS:
- Minimum of 1 year of relevant experience or equivalent educational background.
- Exceptional customer service skills.
- Proficient in standard office software including MS Suite, MS Windows, and Adobe Suite.
- Experience with VOIP Phone Systems and Active Directory management is preferred.
- Familiarity with high-speed enterprise printers is advantageous.
- Commitment to high standards and excellence.
- Alignment with company values: integrity, respect, value creation, compliance, and customer focus.
- Adaptability, flexibility, and enthusiasm for working in a dynamic environment.
-
Technical Support Specialist
2 weeks ago
Fairfield, California, United States INX International Ink Co. Full timePosition Overview:We are looking for a dedicated Technical Support Specialist to join our team at INX International Ink Co. This role involves providing exceptional technical assistance and support to our clients, ensuring the highest level of service delivery.Salary Range: $78,000 - $87,000 per year, based on experience.Key Responsibilities:As a Technical...
-
Technical Support Specialist
5 days ago
Ontario, California, United States Oceania International Full timeAbout the Role:Oceania International is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional technical support and customer service to our clients.Key Responsibilities:Technical Support: Provide technical support and guidance on the use of Oceania...
-
Technical Support Specialist
1 week ago
California, United States Kavaliro Full timePOSITION OVERVIEW:The IT Service Desk Specialist is tasked with delivering technical support and assistance concerning computer systems, hardware, and software. This role involves addressing inquiries, executing diagnostic procedures, identifying issues, and implementing effective solutions. The position may require weekend on-call duties and occasional...
-
Technical Support Specialist
2 weeks ago
California, United States Kavaliro Full timePOSITION OVERVIEW:The IT Service Desk Specialist is tasked with delivering technical support and assistance concerning computer systems, hardware, and software. This role involves addressing inquiries, executing diagnostic procedures, identifying issues, and applying effective solutions. The position includes on-call weekend duties and may necessitate travel...
-
Technical Support Specialist
2 weeks ago
California, United States IDR, Inc. Full timeIDR, Inc. is currently in search of a Technical Support Specialist to assist in providing exceptional service for our esteemed clients. This role is pivotal in ensuring seamless operations within a dynamic and collaborative environment.Key Responsibilities:Deliver technical assistance for a Microsoft-centric infrastructure, encompassing Windows 10/11,...
-
Technical Support Specialist
1 week ago
California, United States Kavaliro Full timePOSITION OVERVIEW:The IT Service Desk Specialist is tasked with delivering technical support and assistance concerning computer systems, hardware, and software. This role involves addressing inquiries, executing diagnostic procedures, identifying issues, and implementing effective solutions. The position may require weekend on-call duties and occasional...
-
Technical Support Specialist
2 weeks ago
California, United States IDR, Inc. Full timeIDR, Inc. is currently in search of a Technical Support Specialist to assist our esteemed clients in the healthcare sector. This role is pivotal in providing comprehensive support within a collaborative and dynamic environment.Key Responsibilities:Deliver assistance for a Microsoft-centric network, encompassing Windows 10/11, Microsoft Office 365, MS Teams,...
-
Technical Support Specialist
2 days ago
California, USA, United States Calportland Full timeJob SummaryThe Technical Support Specialist is the primary point of contact for IT support at Calportland. This role serves as a liaison between business operations and IT, ensuring high-quality, timely, and effective IT support for the region. The Technical Support Specialist performs these responsibilities in conjunction with the IT organization and in...
-
Technical Support Specialist
2 weeks ago
California, Missouri, United States SupplyFrame Full timeAbout SupplyframeSupplyframe is a premier Design-to-Source Intelligence platform, recently integrated into the Siemens AG family. We specialize in providing insights across the global electronics value chain by interpreting vast amounts of intent, demand, supply, and risk signals throughout the product lifecycle.Our community consists of over 10 million...
-
On-Site Technical Support Specialist
2 weeks ago
California City, California, United States Georgia IT Inc Full timeOn-Site Technical Support Specialist Company: Georgia IT Inc Employment Type: Contractual Position Compensation: Based on Experience Preferred candidates include US Citizens, Green Card holders, EAD (H4, L2), and E3 TN visa holders. Please note that third-party corp-to-corp arrangements are not accepted for this position. Key Responsibilities: Deliver...
-
Technical Support Specialist
2 weeks ago
California, United States Robust Network Solutions Full timePosition Overview: We are in search of a skilled IT Support Engineer to deliver exceptional IT services and support to our clients' end users, ensuring the smooth operation of their technological infrastructure while addressing various requests as they arise. This position demands a high level of technical knowledge and involves working with small to...
-
Technical Support Specialist
2 weeks ago
California, United States Robust Network Solutions Full timePosition Overview: We are in search of a skilled IT Support Engineer who will deliver comprehensive IT services and support to end users, manage infrastructure, and assist with various requests. This position demands a high level of technical knowledge and involves working with small to mid-sized business clients. You will be an integral part of the team...
-
Senior Technical Support Specialist
2 days ago
San Diego, California, United States ServiceNow Full timeJob SummaryWe are seeking a highly skilled Senior Technical Support Specialist to join our team at ServiceNow. As a key member of our global organization, you will play a critical role in guiding our customers through technical issues, ensuring timely and effective case resolution.Key ResponsibilitiesResolve technical cases created by customers, utilizing...
-
Technical Support Associate
7 days ago
California, United States Valerio Architects Full timeJob SummaryValerio Architects is a renowned mid-sized, multi-disciplinary architecture and interior design firm with a global presence. We are seeking a skilled Help Desk Specialist to join our team and provide top-notch technical support to our staff.Key ResponsibilitiesTroubleshoot, repair, maintain, install, and perform testing activities on various...
-
Senior Laser Technical Support Specialist
2 days ago
Brisbane, California, United States Cutera Full timeJob Summary:Cutera is seeking a highly skilled Laser Technical Support Specialist to join our team at our headquarters in San Francisco. As a key member of our technical support team, you will play a critical role in ensuring the seamless operation of our medical and aesthetic laser systems.Key Responsibilities:Provide technical guidance and support to...
-
Technical Support Specialist for IT Solutions
2 weeks ago
Fremont, California, United States AMAX Full timeSalary: $80,000 - $120,000 annuallyAs a Technical Support Specialist, you will serve as the primary liaison for our clients, delivering expert technical assistance and troubleshooting support through various communication channels. Your role is vital in ensuring customer satisfaction by effectively addressing issues related to our x86 hardware offerings and...
-
Senior Technical Support Specialist
2 weeks ago
Hawthorne, California, United States OSI Systems - Corporate Full timePosition Overview:OSI Systems and its subsidiaries are dedicated providers of specialized electronic systems and components that fulfill critical requirements across the homeland security, healthcare, defense, and aerospace sectors. As a global entity, we are committed to crafting solutions that empower our clients and the communities they serve, paving the...
-
Pleasanton, California, United States AbbVie Full timeJob OverviewCustomer Service plays a vital role in enhancing the lives of individuals through exceptional service and effective business solutions developed collaboratively. This commitment is fueled by our dedication to people, innovation, inclusivity, community service, and unwavering integrity, which are central to our mission. Role ResponsibilitiesThe...
-
Technical Support Specialist 2
1 week ago
Hawthorne, California, United States OSI Systems - Corporate Full timePosition Overview:OSI Systems and its subsidiaries are a comprehensive provider of specialized electronic systems and components, addressing critical needs across the homeland security, healthcare, defense, and aerospace sectors. As a global entity, we are committed to crafting solutions that empower our clients and the communities they serve, paving the way...
-
Technical Field Specialist
2 weeks ago
California, United States Carlisle Weatherproofing Technologies Full timeCarlisle Weatherproofing Technologies (CWT) stands at the forefront of building envelope solutions, dedicated to enhancing energy efficiency and sustainability across both commercial and residential sectors. We are seeking a Field Application Specialist to support our operations in the South Western US market.Position Overview:The Field Application...