Mortgage Wholesale Account Executive

1 week ago

Arizona City, Arizona, United States Quontic Full time
Job Title: Wholesale Mortgage Loan Sales Representative

Quontic Bank is a CDFI federally chartered digital community bank that empowers its customers financially while embracing their diverse circumstances. We're making homeownership simpler, faster, and more accessible for all communities across the United States.

Job Responsibilities:
  • Develop and maintain a loan sales pipeline by working directly with mortgage brokers in their network.
  • Facilitate broker and banker sign-ups into Quontic's broker-wholesale lending program.
  • Proactively seek ways to develop and expand customer relationships in order to contribute to the company's success.
  • Maintain daily workflow prioritization and communication to ensure urgent matters are dealt with and closings occur in a timely manner.
  • Achieve sales and referral goals by developing customer rapport and collaborating with mortgage operations to ensure an exceptional customer experience.
  • Maintain sales contact database and send weekly correspondence on programs and procedures.
  • Revitalize dormant leads through strategic and persistent cold calling efforts, employing effective communication and relationship-building skills to understand client needs and rekindle interest, ultimately driving revenue growth and expanding the customer base.
  • Maintain regular communication with the brokers and inform brokers of changes and enhancements in processes and procedures.
  • Develop marketing ideas and plan for the continued increase in volume.
  • Analyze and prequalify applicants to determine the eligibility of the desired loan program.
  • Effectively explain and communicate the terms of the product to brokers and bankers.
  • Ensure the borrower signs all required documents.
  • Gather all initial documentation based on the selected loan program.
  • Perform special projects, and additional duties and responsibilities as required.
Requirements:
  • Associate's degree (or equivalent); OR high school diploma (or equivalent) plus two years of experience in functional area.
  • Working knowledge of Non-QM products.
Additional Requirements:
  • Demonstrated skills and experience within the mortgage market, and with loan origination functions including broker experience using Encompass loan origination software.
  • Demonstrated experience with Microsoft Office 365 and the following technology: HubSpot CRM, Encompass.
  • Prior experience working in a high-volume call center environment (B2B experience preferred).
  • Proven experience in successfully revitalizing dormant leads through cold calling.
  • Knowledge of underwriting and/or closing procedures and regulations.
  • Willingness to pursue continuing education, certifications, etc. as applicable to advancing in the organization.
  • Analytical and problem-solving skills.
  • Interpersonal and communication skills with the ability to speak confidently.
  • An ability to thrive in a fast-paced environment where priorities change daily, and where employees wear many hats.
  • Detail-oriented with the ability to think outside the box and prioritize tasks and decisions in a timely manner.
  • Self-directed, yet effective working as part of a collaborative team.
  • Responsive and customer-focused with a demonstrated use of professional judgment.
Compensation and Benefits:
  • This position is eligible to earn a salary of $32,000 draw plus uncapped commission; the draw is non-recoverable.
  • All equipment provided
  • Health, Dental, Vision, & Life Insurance
  • Financial Wellness Planning & Coaching
  • Counseling Support Services And Resources
  • Paid Parental Leave
  • Pet Insurance
  • 401K Match
  • Employee Bank Accounts With Quontic
  • Generous Paid Time Off

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