Account Executive

5 days ago


Arizona City, Arizona, United States AEG Full time
About the Role

We are seeking a highly motivated and results-driven Account Manager to join our Revenue team at AEG. As an Account Manager, you will play a critical role in driving customer satisfaction and adoption of our industry-leading ticket and event management software.

Key Responsibilities
  • Support our Revenue team on assigned Enterprise and SMB accounts to promote high levels of customer engagement, satisfaction, and product renewal
  • Analyze customer engagement and proactively outreach to increase product usage and adoption, reduce ticket waste, and improve customer experience
  • Learn and develop skills required to successfully drive expansion sales and the enterprise level
What We Offer
  • $55,000-$75,000 (DOE)
  • Bonus Eligibility
  • Role is In-Office, Monday-Friday
  • 401k & Company Match
  • Health Benefits (Medical, Dental, Vision)
  • Unlimited PTO
  • Monthly Happy Hours & Volunteering
  • Fun Company Perks
  • Inc. 5000 fastest-growing private company by Inc. Magazine six years in a row
  • Recognized as one of the Best Places to Work by Inc. Magazine and the LA Business Journal
  • 4.6 out of 5 Glassdoor rating
  • Used by over 4,000 globally known companies including ~15% of the Fortune 500
Requirements
  • Bachelor's Degree Required
  • 1-3 years of professional work experience in a collaborative, data-driven environment
  • Previous customer service and/or customer success experience preferred
  • Sports, entertainment, and hospitality experience preferred
  • Strong interpersonal skills: negotiating, influencing, and dealing effectively with people
  • Excellent communication and organizational skills with the ability to manage multiple projects simultaneously
  • Proven presentation and executive meeting planning
  • Self-motivated person who can take directions and exceed expectations
  • High personal integrity, ethics, and credibility
  • Expertise with standard corporate software including JIRA, CRM, etc.
  • Ability to work in a fast-paced environment while on-site with clients

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