Account Executive

4 days ago


Arizona City, Arizona, United States Openlane Full time
About the Role

We are seeking an experienced Account Executive to join our team at Openlane. As an Account Executive, you will be responsible for supporting and cultivating customer retention, as well as acquiring new accounts in your assigned territory.

Key Responsibilities
  • Act as the main point of contact for dealerships within your assigned book of business and drive growth by understanding your customer's business needs.
  • Maintain a good flow of communication with all departments while acting cross-organizationally to ensure satisfaction of stakeholders and resolution of issues.
  • Develop and maintain competitive knowledge and expertise in areas of products, industry trends, and other developments.
  • Thoroughly document all research and customer interactions in our CRM to ensure product and service reliability.
  • Track daily, weekly, monthly call activity and performance measurements against goals and sales targets using CRM software to meet or exceed all goals and KPIs.
Requirements
  • 3-5 years of related sales and/or account management experience.
  • Strong understanding of online technologies and proficiency in Google Suite offerings.
  • Proven track record as a proactive problem-solver, taking ownership of issues from beginning to end.
  • Excellent oral and written communication skills, with a focus on customer service.
  • Strong organizational, time management, and prioritization skills-Capable of handling multiple demands at any given time.
What We Offer
  • Competitive pay.
  • Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US).
  • Immediately vested 401K (US) or RRSP (Canada) with company match.
  • Paid vacation, sick, and personal time.
  • Paid maternity and paternity leave (US).
  • Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US).
  • Robust Employee Assistance Program.
  • Employer paid Leap into Service Day to volunteer.
  • Tuition Reimbursement for eligible programs.
  • Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization.
  • Company culture of internal promotions, diverse career paths, and rapid advancement.

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