Information Services Manager
2 weeks ago
The Information Services Manager - Integration Support will oversee the execution, assistance, lifecycle management, and strategic direction for content within the assigned programs at Talent Solutions Group Inc.
Key Responsibilities
- Oversees, directs, and communicates daily operations to the Director to ensure the efficient and effective functioning of existing integration services and platforms.
- Accountable for Incident Management, Request Management, Problem Management, Deployment Management, and the management of integration system upgrades and platforms.
- Leads the deployment of new platforms/products for Integration teams, including necessary migrations to updated systems.
- Ensures adherence to Integration policies and established procedures, including Change Management protocols.
- Strategizes resource allocation and prioritization of tasks for which Integration Support is accountable.
- Effectively manages a comprehensive workload across various functions.
Essential Qualifications:
- Information Services Manager - Integration Support
- Mentor, train, and guide IS associates while leading assigned projects and initiatives.
- Utilize extensive knowledge of healthcare operations along with strong communication, problem-solving, critical thinking, and management skills to direct the design, development, and implementation of essential systems.
- Promote ongoing process enhancements in the delivery of application services.
- Stay informed about current and emerging trends in healthcare technology, actively seeking insights to remain updated on best practices, application solutions, and services, with a focus on practical and cost-effective innovation.
- Ensure that responsibilities and projects are managed within their defined scope.
- Experience in the healthcare sector is mandatory.
- A Bachelor's Degree is required.
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