Information Services Manager

2 weeks ago


Irving, Texas, United States Talent Solutions Group Inc Full time
Overview
The Information Services Manager - Integration Support will oversee the execution, assistance, lifecycle management, and strategic direction for content within the assigned programs at Talent Solutions Group Inc.
Key Responsibilities
  • Oversees, directs, and communicates daily operations to the Director to ensure the efficient and effective functioning of existing integration services and platforms.
  • Accountable for Incident Management, Request Management, Problem Management, Deployment Management, and the management of integration system upgrades and platforms.
  • Leads the deployment of new platforms/products for Integration teams, including necessary migrations to updated systems.
  • Ensures adherence to Integration policies and established procedures, including Change Management protocols.
  • Strategizes resource allocation and prioritization of tasks for which Integration Support is accountable.
  • Effectively manages a comprehensive workload across various functions.

Essential Qualifications:
  • Information Services Manager - Integration Support
  • Mentor, train, and guide IS associates while leading assigned projects and initiatives.
  • Utilize extensive knowledge of healthcare operations along with strong communication, problem-solving, critical thinking, and management skills to direct the design, development, and implementation of essential systems.
  • Promote ongoing process enhancements in the delivery of application services.
  • Stay informed about current and emerging trends in healthcare technology, actively seeking insights to remain updated on best practices, application solutions, and services, with a focus on practical and cost-effective innovation.
  • Ensure that responsibilities and projects are managed within their defined scope.
  • Experience in the healthcare sector is mandatory.
  • A Bachelor's Degree is required.


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