Integration Services Operations Manager
2 weeks ago
Position Title: Manager of Information Services - Integration Support
Company: CornerStone Technology Talent Services
Work Schedule: Monday - Friday, 8:00 AM - 5:00 PM (Onsite)
Note: Local candidates only. Healthcare experience and Bachelor's Degree required.
Overview:
The Manager of Information Services – Integration Support is responsible for directing the implementation, support, lifecycle management, and strategic planning for content within assigned programs. This role encompasses training, mentoring, and guiding IS associates, leading various projects and initiatives, and fostering continuous improvement in application service delivery across the organization. Strong expertise in healthcare operations, along with exceptional communication, problem-solving, critical thinking, and management abilities, is essential for overseeing the design, development, and deployment of vital systems.
Key Responsibilities:
- Operations Oversight: Supervise, manage, and report on daily operations to ensure the efficient and effective functioning of existing integration services and platforms.
- Incident Handling: Oversee Incident Management, Request Management, Problem Management, Deployment Management, system upgrades, and platform oversight.
- Platform Deployment: Lead the rollout of new platforms/products for Integration teams, including necessary migrations to updated systems.
- Policy Enforcement: Ensure adherence to Integration policies and established procedures, including Change Management protocols.
- Resource Management: Strategically plan for resource allocation and prioritize the workload for which Integration Support is responsible.
- Workload Coordination: Effectively manage a diverse workload across multiple functions.
Qualifications:
- Education: Bachelor's Degree required.
- Experience: Proven experience in the healthcare sector is essential.
- Skills: Demonstrated communication, problem-solving, critical thinking, and management capabilities.
- Knowledge: Familiarity with current and emerging trends in healthcare technology, emphasizing the practical and cost-effective integration of innovation.
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