Claims Specialist
7 days ago
Auto-Owners Insurance is seeking an experienced and motivated Claims professional to join our team. As a Claims Specialist, you will be responsible for developing and presenting educational materials to improve associate skills, working with branch management to reinforce training objectives, and reviewing the progress of meeting training goals.
Key Responsibilities- Develop and prepare educational materials to enhance associate skills and knowledge.
- Collaborate with branch management to reinforce training objectives and facilitate branch management's understanding of associate development.
- Review and analyze training procedures to identify areas for improvement and prepare reports for management.
- Work effectively with associates and customers at all levels to achieve business objectives.
- Develop plans for regular interaction with associates in all branches and review the performance and efficiency of external vendors.
- Travel to attend meetings, seminars, and training classes as required.
- Bachelor's degree or equivalent experience.
- Several years of claims-related experience, including Associate, Branch, and Field Claim Representative experience.
- Estimating/Repair industry experience preferred.
- Above-average problem-solving, training, and skill-building ability.
- Strong leadership and communication skills.
Auto-Owners offers a wide range of career opportunities and a friendly work environment. We provide a structured training program, employee mentoring, and an excellent compensation and benefits package, including a competitive base salary, matched 401(k), fully-funded pension plan, and bonus programs. We also offer generous paid time off, including holidays, vacation days, personal time, and sick leave.
Equal Employment OpportunityAuto-Owners Insurance is an equal opportunity employer. We hire, transfer, and promote based on ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity, or national origin. We are committed to creating a diverse and inclusive work environment.
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