AMD Coordinator

We are seeking a highly organized and detail-oriented AMD Coordinator to provide administrative support for the Auto Material Damage Department at Michigan Farm Bureau. The successful candidate will be responsible for reviewing and triaging claims, performing load balancing analysis, and facilitating the assignment of claims to field staff and independent appraisal firms.

• Review and triage Auto Material Damage claims to ensure efficient processing and excellent customer experience
• Perform load balancing analysis of claims to optimize field assignment and reduce cycle times
• Initiate telephone contact with Farm Bureau field staff and independent appraisal firms to facilitate claim assignment
• Maintain cost-consciousness in claim assignment to minimize independent adjusting expense

• High school diploma or equivalent required
• Keyboarding skills of 40 wpm with accuracy required
• Knowledge of computers and various software required
• Knowledge of claims activities and terminology required

• Associate's or bachelor's degree preferred
• Two years of experience in a claim, auto repair, or professional office environment preferred

Michigan Farm Bureau offers a comprehensive benefits package, including medical, dental, vision, and 401K. This is a hybrid position working both remotely and from the Farm Bureau Home Office located in Lansing, Michigan.

Michigan Farm Bureau is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment and consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.