Sales and Outreach Manager

1 week ago

Auburn, Michigan, United States Bickford of Saginaw Township Full time


Become a vital member of our dynamic team at Bickford of Saginaw Township as a Family Advocate. This role serves as the sales leader responsible for driving occupancy and revenue within our community.

In this position, you will engage with seniors and their families, providing support and understanding as they navigate the challenges associated with aging.

This role comes with a comprehensive benefits package that varies according to employment status, including:

  • Competitive salary
  • Incentive opportunities
  • Tuition assistance
  • Medical, dental, vision coverage, and 401k with employer match
  • Benefits commence on the first of the month following 30 days of employment
  • Prescription savings programs
  • 529 College Savings Plan for educational expenses
  • A fulfilling work environment that emphasizes purpose
  • Daily pay options

Key Responsibilities:

  • Conduct personalized tours and follow up with prospective residents and their families.
  • Utilize the customer relationship management (CRM) system to document and organize follow-ups.
  • Train Branch staff to ensure exceptional phone and tour hospitality.
  • Assist in managing the move-in process to facilitate a seamless transition for new residents and their families.
  • Develop and maintain relationships with community professionals to enhance referral opportunities.
  • Ensure the Branch is well-presented to optimize the customer experience.
  • Participate in weekly and quarterly goal-setting meetings with the Branch Leadership team.

Qualifications:

  • High school diploma or GED is required; a Bachelor’s degree in sales or marketing is preferred.
  • Experience in senior housing sales leadership is advantageous but not mandatory.
  • Proficient in computer skills, including Microsoft Office (Windows, Outlook, Excel), with the ability to learn new software.
  • Strong written and verbal communication skills.
  • Excellent organizational and time management abilities.
  • Demonstrates sound judgment, problem-solving, and decision-making capabilities.
  • A valid driver’s license and a driving record that meets Bickford's insurance requirements.

About Bickford Senior Living:

Bickford Senior Living is a community of dedicated caregivers committed to enhancing the happiness of our residents. Founded in 1991, we have grown to over 50 locations across multiple states while maintaining a family-oriented atmosphere that has allowed us to serve thousands of residents and employees over the years.

At Bickford, you will:

  • Make a meaningful impact every day, championing quality of life for all seniors.
  • Be part of a supportive community that extends care to our team members.
  • Unlock your potential through our leadership development programs designed to foster growth.

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