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Marketing and Sales Executive

2 months ago

Auburn, Michigan, United States Bickford of Saginaw Township Full time


Join our vibrant team at Bickford of Saginaw Township as a Family Advocate. The Family Advocate serves as the sales leader responsible for driving occupancy and revenue within our community.

This role requires a high level of empathy and compassion as you support seniors and their families through the aging process.

This position comes with a comprehensive benefits package that varies based on employment status, including:

  • Competitive compensation
  • Incentive Programs
  • Tuition Assistance
  • Medical, Dental, Vision, 401k & ROTHk (with employer contribution)
  • Benefits commence on the first of the month following 30 days of employment
  • Prescription savings plans
  • 529 Savings Plan for educational costs
  • A fulfilling work environment where purpose is found
  • Daily pay options

Key Responsibilities:

  • Conduct personalized tours and follow up with prospective residents and their families.
  • Manage the customer relationship management (CRM) system to ensure organized and documented follow-ups.
  • Train Branch staff to provide exceptional phone and tour hospitality.
  • Assist in managing the move-in process to ensure a seamless transition for new residents and their families.
  • Establish and nurture relationships with community professionals to enhance referral opportunities.
  • Ensure the Branch is well-prepared to provide an optimal customer experience.
  • Facilitate weekly and quarterly goal-setting meetings with the Branch Leadership team.

Qualifications:

  • High school diploma or GED is required; a Bachelor's degree in sales or marketing is preferred.
  • Experience in senior housing sales leadership is advantageous but not mandatory.
  • Proficient in computer skills, including Microsoft Office (Windows, Outlook, Excel), with the ability to learn new software.
  • Strong written and verbal communication skills.
  • Excellent organizational and time management abilities.
  • Demonstrates sound judgment, problem-solving, and decision-making skills.
  • A valid driver's license and a driving record that meets Bickford's insurance criteria.

About Bickford Senior Living:

Bickford Senior Living is a community of dedicated caregivers committed to enhancing the happiness of our residents. Founded in 1991, we have grown to over 50 locations across several states while maintaining a family-oriented environment that has served thousands of residents and employees.

At Bickford, you will:

  • Make a meaningful impact every day by championing quality of life for seniors.
  • Be part of a supportive community that extends care to our team members.
  • Unlock your potential through our leadership development programs designed to foster growth.