Front Desk Representative

5 days ago


Grand Prairie, Texas, United States CLUB4 Fitness Full time
Club Concierge

At CLUB4 Fitness, we're seeking a highly skilled and friendly Club Concierge to join our team. As a Club Concierge, you will be the first point of contact for our members, prospective members, and guests, providing exceptional customer service and ensuring a seamless experience for all.

Key Responsibilities:
  • Greet and welcome members, prospective members, and guests in a friendly and professional manner.
  • Provide assistance with membership signing up process, including answering questions and addressing concerns.
  • Take prospective members on tours of the Club facility, highlighting its amenities and services.
  • Update member account information and resolve any issues that may arise.
  • Answer phones in a friendly manner and assist callers with a variety of questions.
Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask.
  • Knowledge of Club4 Fitness policies and procedures.
  • Ability to maintain confidentiality and handle sensitive information.


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