Front Desk Representative
1 day ago
We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at La Quinta Grand Junction - Airport. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience during their stay.
Key Responsibilities- Provide attentive and courteous service to guests during check-in, throughout their stay, and at checkout.
- Maximize room revenue and occupancy by effectively managing room assignments and rates.
- Answer guest inquiries regarding hotel services, amenities, and local attractions.
- Process guest transactions, including payments and refunds, in a timely and accurate manner.
- Maintain a clean and organized front desk area, ensuring a professional and welcoming environment for guests.
- Collaborate with other hotel staff to resolve guest issues and concerns.
- Stay up-to-date on hotel policies, procedures, and services to provide accurate information to guests.
- High School diploma or equivalent required.
- Previous experience in a hotel or customer service role preferred.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and multitask effectively.
- Basic computer skills and knowledge of hotel software systems.
As a Front Desk Agent at La Quinta Grand Junction - Airport, you will enjoy a competitive hourly rate of $15.00 and opportunities for professional growth and development in a dynamic and supportive team environment.
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