Front Desk Representative

1 day ago


Grand Junction Colorado, United States La Quinta Grand Junction - Airport Full time
Job Summary

We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at La Quinta Grand Junction - Airport. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience during their stay.

Key Responsibilities
  • Provide attentive and courteous service to guests during check-in, throughout their stay, and at checkout.
  • Maximize room revenue and occupancy by effectively managing room assignments and rates.
  • Answer guest inquiries regarding hotel services, amenities, and local attractions.
  • Process guest transactions, including payments and refunds, in a timely and accurate manner.
  • Maintain a clean and organized front desk area, ensuring a professional and welcoming environment for guests.
  • Collaborate with other hotel staff to resolve guest issues and concerns.
  • Stay up-to-date on hotel policies, procedures, and services to provide accurate information to guests.
Requirements
  • High School diploma or equivalent required.
  • Previous experience in a hotel or customer service role preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Basic computer skills and knowledge of hotel software systems.
What We Offer

As a Front Desk Agent at La Quinta Grand Junction - Airport, you will enjoy a competitive hourly rate of $15.00 and opportunities for professional growth and development in a dynamic and supportive team environment.



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