Front Desk Representative

4 days ago


Grand Prairie, Texas, United States InnVentures IVI LP Full time
Job Summary

We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at InnVentures IVI LP. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a memorable experience for all visitors.

Key Responsibilities
  • Ensure a smooth and efficient check-in and check-out process for all guests
  • Handle guest requests and complaints in a professional and courteous manner
  • Provide information and assistance to guests regarding hotel facilities and local area
  • Manage cash handling and posting of charges to guest receipts
  • Collaborate with other departments to ensure seamless guest experience
Requirements
  • Previous customer service experience in a fast-paced environment
  • Strong verbal and written communication skills
  • Ability to read, write, type, and use basic technology
  • Physical ability to stand for long periods and lift up to 25 pounds
  • Availability to work evenings, weekends, and holidays
Benefits
  • Competitive salary and benefits package
  • Opportunities for career growth and advancement
  • Fun and team-oriented work environment
  • Discounted hotel stays and other perks
Why Work with Us

InnVentures IVI LP is a dynamic and compassionate company that values its employees and guests. We offer a supportive and inclusive work environment, opportunities for growth and development, and a commitment to excellence in customer service.



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