Patient Service Representative

4 hours ago


Grand Prairie, Texas, United States Solis Mammography Full time
About the Role

We are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Solis Mammography. As a Patient Service Representative, you will play a critical role in ensuring the smooth operation of our front office, providing exceptional patient experiences, and supporting our healthcare team.

Key Responsibilities
  • Register patients accurately and efficiently, including inputting demographic and insurance information into our RIS system.
  • Explain forms to patients and assist with form completion as needed.
  • Process necessary paperwork, maintaining confidentiality and adhering to HIPAA guidelines.
  • Collect patient payments, including explaining benefits and verifying insurance information.
  • Schedule and reschedule patients as necessary, ensuring seamless communication with our healthcare team.
  • Generate daily invoices and reconcile payments using our Daily Reconciliation Report.
What We Offer
  • A dynamic and supportive work environment with opportunities for growth and development.
  • Competitive benefits, including medical, dental, vision, 401(k), PTO, and paid holidays.
  • A comprehensive training program to ensure your success in this role.
Requirements
  • High school diploma or equivalent required.
  • Two years of healthcare registration or customer service experience preferred.
  • Basic knowledge of cash handling and medical terminology.
  • Ability to read, write, and comprehend simple instructions and short correspondence.
  • Ability to apply common sense understanding to carry out detailed but sometimes complex written or oral instructions.


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