Strategic Enterprise Account Manager

4 weeks ago

Washington DC USA, United States Salesforce Full time
About the Role

We're seeking a highly skilled Strategic Account Executive to join our team at Salesforce. As a key member of our sales team, you will play a critical role in establishing and nurturing strong relationships with strategic non-profit organizations.

Your primary goal will be to understand the unique requirements of these organizations, demonstrate the value of Salesforce products, and assist them in achieving their mission-critical objectives.

You will be the CEO of your business, working strategically and methodically to quickly develop a deep understanding of your customers' businesses.

Key Responsibilities
  • Develop and drive the overall long-term strategy for the account, aligned to customer business objectives.
  • Act as the primary point of contact, ensuring that client inquiries and concerns are addressed promptly.
  • Stay informed about industry trends and competitive offerings.
  • Develop key customer stakeholder relationships and drive customer satisfaction.
  • Understand the challenges our customers are working to solve for and develop a strong point of view as to how we can partner to help.
  • Identify and drive growth opportunities within existing accounts and work towards expanding Salesforce services.
  • Address and resolve client issues in a timely and efficient manner.
  • Utilize data analysis to pinpoint areas for improvement and make data-driven recommendations.
Requirements
  • Minimum of 7-10 years of full cycle SaaS closing experience.
  • Outstanding communication and interpersonal skills.
  • Willingness and ability to travel to client locations as required.
  • Strong problem-solving and negotiation abilities.
  • Experience collaborating with internal team members like Solutions Engineers and Customer Success Managers, Product Managers, and Co-Prime teammates.
  • Financial Acumen.
  • Solid career longevity and track record of success.
  • Understands what an account plan/mutual close plan is and how it leads to success.
  • Solid business acumen around forecasting and customer management.
  • Self-motivated with a commitment to achieving and exceeding sales targets.
About Salesforce

We believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces.

We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.

Learn more about Equality at https://www.salesforce.com/company/philanthropy/equality/ and explore our company benefits at https://www.salesforce.com/company/benefits/.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

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