Current jobs related to Client Account Manager - Chicago, Illinois - Garner Health

  • Client Accounting Services Manager

    3 days ago

    Chicago, Illinois, United States Jobot Full time

    Job Title: Client Accounting Services ManagerWe are seeking a highly skilled and experienced Client Accounting Services Manager to join our team at Jobot. As a key member of our accounting services team, you will be responsible for overseeing and managing client accounting services, ensuring the delivery of high-quality financial...

  • Client Account Director

    1 month ago

    Chicago, Illinois, United States V-Soft Consulting Group, Inc. Full time

    Job Title: Client Account ExecutiveAbout the Role:The Client Account Executive is a key member of our team at V-Soft Consulting Group, Inc., responsible for driving business growth and development within the Commercial Financial space. This role focuses on building and maintaining strong relationships with senior executives in the financial sector,...

  • Client Manager

    4 weeks ago

    Chicago, Illinois, United States Matthews International Full time

    Job Title: Client Manager About the Role: We are seeking a highly skilled Client Manager to join our team at Matthews International. As a Client Manager, you will be responsible for leading valued relationships with clients and key agency players, establishing trusted relationships, and identifying opportunities for additional revenue growth within...

  • Client Manager

    7 days ago

    Chicago, Illinois, United States Matthews International Full time

    Job Title: Client ManagerJob Summary:We are seeking a highly skilled Client Manager to join our team at Matthews International. As a Client Manager, you will be responsible for leading valued relationships with clients and key agency players, establishing trusted relationships, and identifying opportunities for additional revenue growth within assigned...

  • Client Manager

    2 weeks ago

    Chicago, Illinois, United States Matthews International Full time

    Job Title: Client ManagerWe are seeking a highly skilled Client Manager to join our team at Matthews International. As a Client Manager, you will be responsible for leading valued relationships with clients and key agency players, establishing trusted relationships, and identifying opportunities for additional revenue growth within assigned client...

  • Client Accounting Services Director

    2 weeks ago

    Chicago, Illinois, United States Jobot Full time

    Job SummaryWe are seeking a highly skilled Client Accounting Services Manager to join our team at Jobot. As a key member of our accounting services team, you will be responsible for overseeing and managing client accounting services, ensuring the delivery of high-quality financial solutions.Key ResponsibilitiesOversee and manage client accounting services,...

  • Client Manager

    3 days ago

    Chicago, Illinois, United States Matthews International Full time

    Job Title: Client ManagerAbout the Role:We are seeking a highly skilled Client Manager to join our team at Matthews International. As a Client Manager, you will be responsible for leading valued relationships with clients and key agency players. This role requires a confident attitude and polished communication skills to promote the agency's ideas and...

  • Client Manager

    2 weeks ago

    Chicago, Illinois, United States Matthews International Full time

    Job Title: Client ManagerWe are seeking a highly skilled and experienced Client Manager to join our team at Matthews International. As a Client Manager, you will be responsible for building and maintaining strong relationships with our clients, identifying opportunities for growth and development, and ensuring that our clients receive exceptional service and...

  • Client Manager

    1 week ago

    Chicago, Illinois, United States Hispanic Technology Executive Council Full time

    Unlock Your Potential as a Client ManagerAt the Hispanic Technology Executive Council, we're committed to creating a new world of opportunities for our clients and partners. As a Client Manager, you'll play a vital role in driving our mission forward by delivering cutting-edge technology solutions that meet the evolving needs of our customers.Key...

  • Client Relationship Manager

    2 weeks ago

    Chicago, Illinois, United States Bessemer Trust Full time

    Job SummaryThis role involves developing and maintaining client relationships through proactive communication and account management. The successful candidate will act as a liaison between Client Advisors, Senior Client Advisors, and other service areas, including Client Tax and Financial Planning Department, Investments, Legacy Planning and Trust...

  • Client Account Lead

    4 weeks ago

    Chicago, Illinois, United States SDI Presence LLC Full time

    Job SummaryThe Client Account Lead is a seasoned sales professional responsible for driving business growth and developing strategic relationships with financial institutions in the Greater Midwest region. This role requires a deep understanding of the financial industry and the ability to develop and execute complex sales strategies to capture...

  • Client Account Lead

    1 month ago

    Chicago, Illinois, United States SDI Presence LLC Full time

    Job SummaryThe Client Account Lead is a seasoned sales professional responsible for driving business growth and developing strategic relationships with financial institutions in the Greater Midwest region. This role requires a deep understanding of the IT managed services, cloud, and consulting markets, as well as excellent communication and negotiation...

  • Client Relationship Manager

    4 weeks ago

    Chicago, Illinois, United States Bessemer Trust Company Full time

    Job SummaryBessemer Trust is seeking a highly skilled and motivated Associate Client Advisor to join our team. As a key member of our client service team, you will be responsible for developing and maintaining strong relationships with our clients, providing exceptional service, and ensuring that their needs are met.ResponsibilitiesClient ServiceHandle...

  • Client Service Manager

    4 weeks ago

    Chicago, Illinois, United States CIBC Full time

    About the RoleWe are seeking a highly skilled Client Service Manager to join our team at CIBC. As a key point of contact for our clients, you will be responsible for building and maintaining strong relationships with our clients, providing exceptional service and support to ensure their needs are met.Key ResponsibilitiesProvide high-quality, personalized...

  • Accounting Team Leader

    6 days ago

    Chicago, Illinois, United States LMG Staffing Solutions Full time

    Accounting Team Leader - Client ServicesLMG Staffing Solutions is excited to partner with a dynamic accounting firm headquartered in downtown Chicago, which offers 100% remote work opportunities for candidates located anywhere in the USA.Our client works with fast-growing companies that will keep you engaged and constantly learning. We are recruiting for the...

  • Account Director, Client Experience Lead

    4 weeks ago

    Chicago, Illinois, United States Weber Shandwick Full time

    Job Title: Account Director, Client ExperienceWe are seeking a seasoned Account Director to lead our Consumer Practice in Chicago. As a key member of our team, you will be responsible for developing and executing multi-channel campaigns that drive business results for our clients.Key Responsibilities:Lead a team of account managers and coordinators to...

  • Account Director, Client Experience Lead

    4 weeks ago

    Chicago, Illinois, United States Weber Shandwick Full time

    Job Title: Account Director, Client ExperienceWe are seeking a seasoned Account Director to lead our Consumer Practice in Chicago. As a key member of our team, you will be responsible for developing and executing multi-channel campaigns that drive business results for our clients.Key Responsibilities:Lead a team of account managers and coordinators to...

  • Administrative Operations Manager

    3 days ago

    Chicago, Illinois, United States Webinar Demo Account Full time

    Job SummaryWebinar Demo Account is seeking a highly organized and motivated individual to fill the role of Office Manager in a full-time, hourly administrative position. This position focuses on managing office operations and providing support to the team. As an Office Manager, you will play a crucial role in maintaining the efficiency and productivity of...

  • Client Solutions Manager

    6 days ago

    Chicago, Illinois, United States Brilliant Staffing Full time

    Job DescriptionBrilliant Staffing is seeking an ambitious and enthusiastic Client Solutions Manager (Business Development) to join a growing team and work passionately selling temporary staffing and consulting services in the accounting and finance space.As a Client Solutions Manager, you will be responsible for building and managing a target list of new and...

  • Senior Client Manager

    3 weeks ago

    Chicago, Illinois, United States Cigna Full time

    Job SummaryAs a Senior Client Manager at Cigna Healthcare, you will be responsible for driving membership growth within existing accounts and managing business relationships with client accounts. You will ensure that systems and processes are in place to meet the needs of internal and external clients, and develop and implement strategies and policies...

Client Account Manager

2 months ago

Chicago, Illinois, United States Garner Health Full time
Job Overview

At Garner Health, we are dedicated to revolutionizing the healthcare landscape by providing high-quality and affordable care options for everyone. Our approach empowers employers to restructure their healthcare benefits, utilizing data-driven insights to guide employees towards superior healthcare providers. This initiative not only enhances patient health outcomes but also rewards healthcare professionals for their quality of care rather than the volume of procedures performed.

We are seeking a Client Services Specialist who will play a crucial role in managing and nurturing client accounts to ensure their ongoing satisfaction and loyalty. As the primary liaison for our clients, you will address their inquiries, resolve any issues, and implement solutions tailored to their needs. This position will also involve supporting the onboarding of new clients and requires expertise in project management, as well as the ability to effectively coordinate with cross-functional teams and external partners.

Key Responsibilities:

New Client Onboarding:

  • Lead project management efforts for new client implementations from initiation to completion.
  • Develop and maintain project timelines, ensuring all tasks are executed within set deadlines and deliverables are achieved.
  • Encourage collaboration among various teams, including Sales, Product Development, Account Management, and Integrations, to facilitate a seamless implementation process and maintain client satisfaction.
  • Work closely with clients and Account Managers to gather and document their requirements, ensuring a comprehensive understanding of their business objectives and effectively communicating the value of our solutions.

Client Services and Support:

  • Quickly respond to client inquiries or concerns, troubleshoot issues, prioritize tasks, collaborate with internal teams, provide timely updates to stakeholders, and gather feedback to ensure resolution and client satisfaction.
  • Keep accurate records of client interactions, transactions, and communications using CRM software or other tools.
  • Coordinate the delivery of services and support to clients, ensuring high levels of client satisfaction.
  • Proactively identify trends and mitigate risks that may affect client satisfaction or retention, proposing innovative solutions to address challenges.
  • Monitor service performance metrics and address any issues or concerns promptly to uphold service quality.
  • Develop a thorough understanding of our products and services, providing in-depth assistance to clients and educating them on features, functionalities, and best practices.
  • Offer ongoing training, education, and support to ensure clients can effectively leverage the benefits of the implemented solutions.
Ideal Candidate Profile:
  • Minimum of 2 years of experience in client services, customer support, or implementation roles, preferably in the health insurance, employer health benefits, or health technology sectors.
  • Familiarity with project management and collaboration tools such as Zendesk, Salesforce, Slack, G Suite, Asana, Smartsheet, and others.
  • Strong problem-solving skills with a proactive and responsive approach to resolving client issues.
  • Ability to manage multiple projects and deliver results under tight deadlines.
  • Exceptional communication and interpersonal skills, with a talent for building trusted relationships with clients and internal teams.
  • Outstanding organizational skills to manage tasks, projects, and workflows efficiently, ensuring timely achievement of deadlines and client satisfaction.
  • Knowledge of medical claims processing and/or Electronic Data Interchange (EDI) is advantageous.
  • A willingness to take initiative and contribute to the overall success of the company.
  • Experience in a fast-paced startup environment is preferred.
  • A passion for contributing to our mission of improving the U.S. healthcare system.
What We Value at Garner:
  • Mission First: Our commitment is to transform the healthcare system, delivering high-quality and affordable care to all.
  • Expect Extraordinary: We strive for exceptional results, pushing ourselves and each other to new heights.
  • Courageous Communication: We prioritize transparency and candor in our organization.
  • Supportive Community: We believe that people perform best when they feel genuinely supported and cared for.

The target salary range for this position is: $60,000 - $75,000. Individual compensation will depend on various factors including qualifications, skills, and applicable laws. This role is also eligible for equity incentives and competitive benefits plans.

Garner Health is an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based on race, religion, color, national origin, sex, sexual orientation, gender identity, age, or any other legally protected characteristics.