Senior Client Manager

5 days ago

Chicago, Illinois, United States Cigna Full time
Job Summary

As a Senior Client Manager at Cigna Healthcare, you will be responsible for driving membership growth within existing accounts and managing business relationships with client accounts. You will ensure that systems and processes are in place to meet the needs of internal and external clients, and develop and implement strategies and policies relating to account management. This role requires excellent communication and customer service skills, as well as the ability to grow a book of business.

Key Responsibilities
  • Manage overall account responsibility for CIGNA HealthCare assigned customers, including persistency results, membership and revenue growth, and customer and producer/broker relationships
  • Provide input that positively impacts financial results
  • Develop and implement strategies to ensure exceptional service and growth through a high-performing Client Management team
Requirements
  • College Degree or equivalent years of relevant experience
  • 5+ years of experience in health benefits, with client management experience highly preferred
  • Excellent communication/customer service skills/sales negotiation skills
  • Sales/marketing/underwriting or operations experience preferred
  • Financial Savvy; ability to grow book of business
  • Actively managing clients with 500+ employees
About Cigna Healthcare

Cigna Healthcare is an advocate for better health through every stage of life. We guide our customers through the healthcare system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. We are committed to driving growth and improving lives.

Cigna Healthcare is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity and promotes equal opportunities for all employees. If you require reasonable accommodation in completing the online application process, please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.

Cigna Healthcare has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

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