Account Director, Client Experience Lead

1 week ago


Chicago, Illinois, United States Weber Shandwick Full time
Job Title: Account Director, Client Experience

We are seeking a seasoned Account Director to lead our Consumer Practice in Chicago. As a key member of our team, you will be responsible for developing and executing multi-channel campaigns that drive business results for our clients.

Key Responsibilities:
  • Lead a team of account managers and coordinators to deliver high-quality work products and meet client expectations
  • Develop and execute comprehensive account plans that align with client goals and objectives
  • Collaborate with cross-functional teams, including creative, media, and digital, to ensure seamless campaign execution
  • Manage client relationships and provide exceptional service to ensure client satisfaction and retention
  • Stay up-to-date on industry trends and best practices to continuously improve account management skills and knowledge
Requirements:
  • Minimum 6-10 years of experience in account management, preferably in the consumer or consumer-tech industry
  • Proven track record of delivering successful campaigns and meeting client goals
  • Strong leadership and team management skills, with the ability to motivate and develop team members
  • Excellent communication and presentation skills, with the ability to effectively communicate with clients, team members, and other stakeholders
  • Ability to work in a fast-paced environment and prioritize multiple tasks and deadlines
What We Offer:
  • A dynamic and supportive work environment with opportunities for growth and development
  • A competitive salary and benefits package, including medical, dental, and vision coverage
  • A 401(k) plan with employer match and tuition reimbursement
  • A flexible holiday schedule and paid time off
  • A comprehensive benefits package, including short-term disability and paid employee family leave

Weber Shandwick is an equal opportunity employer and welcomes applications from diverse candidates. If you require an accommodation to participate in the application process, please contact us at.



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