Operations Project Manager

1 week ago

Denver, Colorado, United States Qdoba Restaurant Corporation Full time
Operations Project Manager Job Description

The Operations Project Manager will oversee the development, approval, and execution of assigned operational projects. This role will provide direction in cross-functional project team meetings on behalf of Operations, leading the team in projects and performance, and providing guidance, direction, and personnel development.

Key Responsibilities:
  • Develop project scope, success criteria, risk, and quality standards with cross-functional teams.
  • Manage and lead Operations projects through testing and implementation, from inception to launch, managing project budgets, risks, timelines, and analyzing success factors to provide recommendations to Senior Ops team.
  • Participate in cross-functional projects with operational impact to vet all aspects for operational ease and simplification, partnering with Senior Director of Restaurant Services as needed.
  • Support all active projects with facilities, supply chain, culinary, HR, and marketing by making recommendations and/or consulting with management on product, process, scheduling with operators, operational support needs, and required feedback.
  • Manage and support all operational systems (Harri, Yumpingo, Blanket, Crunchtime, etc.) with various maintenance, reporting, analysis, and troubleshooting, including inter-departmental collaboration.
  • Manage Stand inquiries, contact potential clients, manage project from first contact through onboarding and go live, collaborating with marketing department on all collateral needed to optimize Stand marketing and future promotions to maximize Stand inquiries and subsequent sales.
  • Maintain system credentials, working with other departments to ensure timely access is granted and sharing final credentials with individuals within 7 days.
  • Assist with creating and updating Brand Standards and developing deployment training materials with concise and clear instruction, consistency, and operational usability.
  • Update status reports to assist Ops Field Leaders with restaurant performance metrics in specified areas.
  • Perform other related duties, tasks, and responsibilities as required, assigned, and directed.
Requirements:
  • Minimum 2+ years Restaurant General Manager experience.
  • Preferred 1+ years experience in project management or comparable educational course completion.
  • Detail-oriented with the ability to prioritize, multi-task, and meet deadlines.
  • Demonstrated capability to maintain effective relationships with internal and external customers.
  • Excellent organizational and documentation skills.
  • Possess good business acumen and customer service skills.
  • Flexible/adaptable to a fast-changing environment, embracing a can-do attitude.
  • Knowledge and proficiency in Microsoft Office Products.

Qdoba Restaurant Corporation is an equal opportunity employer and welcomes applications from diverse candidates. We offer a competitive salary range of $62,700 - $73,400, medical, dental, vision, and 401k benefits, PTO (including vacation and sick), and tuition reimbursement.

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