Flight Operations Coordinator

2 weeks ago

Hillsboro, Oregon, United States Aero Air, LLC Full time
Job Overview

Aero Air, LLC is in search of a dedicated and detail-oriented Flight Operations Coordinator. This full-time role involves overseeing and managing flight logistics, ensuring that all necessary arrangements for crew members and passengers are executed seamlessly.

Key Responsibilities
  • Coordinate travel logistics for crew and passengers, including air travel, ground transportation, accommodations, and catering services.
  • Address travel-related issues and conflicts, providing timely solutions and alternative arrangements as needed.
  • Prepare comprehensive itineraries and supply pertinent information and documentation to crew members and relevant departments.
  • Monitor flight schedules and assist in managing crew timetables.
  • Handle a high volume of incoming calls, documenting and responding to each appropriately.
  • Maintain accurate records of bookings, billing, and transactions, collaborating with other departments to ensure smooth operations.
  • Establish and nurture professional relationships with customers through various communication channels.
  • Ensure consistent and reliable attendance.
  • Complete pre-employment drug screening and background checks successfully.
  • Comply with all company policies and standards of conduct.
  • Perform additional duties as assigned.
Essential Skills and Qualifications
  • Strong ability to multi-task and solve problems effectively.
  • Exceptional phone etiquette and listening capabilities.
  • Prior experience in customer service is essential.
  • Excellent interpersonal communication skills, both verbal and written.
  • Ability to interact professionally with individuals at all levels within the organization.
  • Service-oriented mindset with a focus on building productive relationships.
  • Outstanding organizational skills and meticulous attention to detail, especially in a fast-paced environment.
  • Proficiency in Microsoft Office Suite or similar software.
  • Flexibility to work varied hours, including evenings, weekends, and holidays.
  • Ability to prioritize tasks and delegate when necessary.
  • Capability to meet deadlines with minimal supervision.
Preferred Qualifications
  • Experience as a Flight Coordinator.
  • Background in the travel or aviation sector.
  • Knowledge of Part 135 aviation regulations.
  • Familiarity with charter services.
Education and Experience Requirements
  • High school diploma or equivalent.
  • Must be at least 18 years of age.
Physical Requirements
  • Ability to sit for extended periods while working on a computer.
  • Occasional lifting of up to 15 pounds.
  • Capability to stand, walk, bend, kneel, stoop, crouch, and climb stairs as needed.
  • Finger dexterity and hand strength for various tasks.
  • Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Aero Air, LLC is an equal opportunity employer, committed to diversity and inclusion in the workplace.

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