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Flight Operations Coordinator

2 months ago

Hillsboro, Oregon, United States Aero Air, LLC Full time
Job Overview

Aero Air, LLC is in search of a dedicated Flight Operations Coordinator to enhance our aviation services. This full-time role involves managing flight logistics and ensuring seamless communication between flight crews and internal teams.

Key Responsibilities:

  • Oversee travel arrangements for crew members and passengers, including air travel, ground transport, accommodations, and catering services.
  • Address travel-related issues and conflicts, providing timely solutions and alternative arrangements as necessary.
  • Develop comprehensive itineraries and supply pertinent information to crew members and relevant departments.
  • Monitor flight schedules and assist in crew management.
  • Handle a high volume of calls efficiently, documenting and responding to inquiries appropriately.
  • Maintain precise records of bookings, billing, and transactions, collaborating with other departments to ensure accuracy.
  • Foster professional relationships with customers through effective communication channels.
  • Exhibit consistent and reliable attendance.
  • Complete pre-employment drug screening and background checks successfully.
  • Comply with all company policies and conduct standards.
  • Perform additional duties as assigned.

Essential Skills and Qualifications:

  • Strong ability to multi-task and resolve issues effectively.
  • Exceptional phone etiquette and listening abilities.
  • Prior experience in customer service is essential.
  • Excellent interpersonal skills with the capacity to communicate professionally across various platforms.
  • Ability to engage with individuals at all organizational levels with poise and professionalism.
  • Service-oriented mindset with a focus on building productive relationships.
  • Outstanding organizational skills and attention to detail, particularly in a fast-paced environment.
  • Proficiency in Microsoft Office Suite or similar software.
  • Flexibility to work varied hours, including evenings and weekends.
  • Capability to prioritize tasks and delegate effectively when necessary.
  • Ability to meet deadlines with minimal supervision.

Preferred Qualifications:

  • Experience as a Flight Coordinator.
  • Background in the travel or aviation sector.
  • Knowledge of Part 135 aviation regulations.
  • Familiarity with charter services.

Education and Experience Requirements:

  • High school diploma or equivalent.
  • Minimum age of 18 years.

Physical Demands:

  • Extended periods of sitting and working on a computer.
  • Ability to lift up to 15 pounds occasionally.
  • Capability to stand, walk, bend, kneel, stoop, crouch, and climb stairs as needed.
  • Finger dexterity and hand strength for various tasks.
  • Specific vision abilities required include close and distance vision, color vision, and depth perception.

Aero Air, LLC is an equal opportunity employer and does not discriminate based on any protected characteristics. All qualified applicants will be considered for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, marital status, familial status, parental status, protected veteran status, or disability status.

Disclaimer: This position requires successful completion of a pre-employment drug test and criminal background check.