A&D Sales Account Manager
1 week ago
Architectural Surfaces LLC is a leading provider of premium interior design products and solutions. We are seeking a highly motivated and experienced Sales Account Manager to join our team and drive sales growth in the A&D community.
Key Responsibilities:
- Cultivate and maintain strong relationships with architects and designers in the industry.
- Act as the primary point of contact, understanding client needs and ensuring satisfaction.
- Provide product knowledge presentations, library updates, and other events to promote our premium interior design products.
- Offer specification documents, budgetary pricing, and sample deliveries as necessary.
- Visit customers and job sites to provide product support and technical expertise.
- Participate in local trade associations and maintain relationships with top subcontractors and fabricators.
- Coordinate marketing materials, including loose samples, binders, and brochures.
Account Growth Strategy:
- Develop and execute strategies to identify opportunities for account growth, upselling, cross-selling, and expanding service offerings.
- Set and achieve revenue growth targets.
Industry and Product Knowledge:
- Stay informed about industry trends, market conditions, and competitors.
- Possess in-depth knowledge of our products and how they address client needs.
- Provide design consultations and assist with product selections.
Communication and Presentation:
- Effectively communicate and present proposals, solutions, and updates to clients.
- Prepare and deliver persuasive presentations and proposals.
- Schedule and make presentations with supplier factory representatives when requested.
Negotiation and Contract Management:
- Negotiate terms, pricing, and contractual agreements with clients.
- Ensure contracts are accurately documented and executed.
- Provide material quotes to contractors/subs as necessary.
Data Analysis and Reporting:
- Analyze client data, market trends, and performance metrics to identify areas for improvement and growth.
- Prepare regular reports on account performance and growth strategies.
- Keep records of all materials in customer libraries.
- Document, track, and follow through on all known project specifications.
- Document and maintain project and sales activities in our CRM system.
Problem-Solving:
- Identify challenges or issues within client accounts and develop creative solutions to address them.
Team Collaboration:
- Collaborate with cross-functional teams to meet client needs.
- Other duties as assigned.
Core Competencies:
- Client Relationship Management
- Account Growth Strategy
- Industry Knowledge
- Product Knowledge
- Communication Skills
- Negotiation Skills
- Problem-Solving
- Data Analysis
- Sales & Closing Skills
- Project Management
- Team Collaboration
- Customer Retention
- Cross-Functional Coordination
- Customer Needs Assessment
- Market Research
- Time Management
- Adaptability
- Ethical Conduct
- Documentation
- Reporting
Position Qualifications:
- Excellent customer service and communication skills.
- Strong presentation skills.
- Highly self-motivated and disciplined.
Education and Experience:
- Bachelor's degree in a related industry preferred.
- Sales experience in industry (architectural, design, or construction).
Work Environment:
- Office-Based
- Travel
Physical & Mental Demands:
- Sedentary Work
- Analytical Thinking
- Stress Management
- Time Management
- Adaptability
- Ethical Conduct
Architectural Surfaces LLC is an equal opportunity employer and participates in E-Verify.
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