Guest Relations Coordinator
2 weeks ago
Salary: $12 - $12.50 per hour
Cherry Lash Lounge is in search of a dedicated full-time or part-time Receptionist/Guest Relations Coordinator to provide exceptional service to our esteemed clientele in our upscale lounges. This role is pivotal as it represents the first point of contact for our guests, and we are looking for someone who is passionate about customer service and enjoys engaging with people.
Key Responsibilities:
- Manage multiple phone lines efficiently.
- Handle appointment bookings and ensure accurate payment processing.
- Perform light cleaning tasks to maintain a welcoming environment.
- Collaborate effectively with team members to support operational needs.
- Deliver outstanding customer service to guarantee guest satisfaction.
- Assist in daily shift tasks and support the needs of the artists.
Requirements:
- Reliable transportation to work at both locations.
- Availability to work 18-20 hours per week, including nights and weekends.
- Experience with booking systems and point-of-sale systems is advantageous.
- Possess a friendly demeanor and an upbeat attitude.
- Strong organizational and communication skills.
- Ability to work collaboratively with colleagues.
- Basic data entry and administrative skills.
- Experience in customer service and sales is a plus.
Perks of Working at Cherry Lash:
- Employee discounts on products and services.
- Complimentary lash services.
- A vibrant and friendly work atmosphere.
- Opportunities to build lasting relationships with both staff and clients.
- Potential for transition from part-time to full-time employment with benefits.
About Us:
Discover why Cherry Lash Lounge is celebrated as "The Ultimate Lash Experience" by visiting our website.
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