Current jobs related to Technical Support Manager for ONE2ONE Inc. - Lancaster, Pennsylvania - ONE2ONE Inc.

  • IT Support Specialist

    1 month ago

    Lancaster, Pennsylvania, United States ONE2ONE Inc. Full time

    Job Title: Systems Administrator for an MSPAbout the Role:We are seeking a highly skilled and motivated Systems Administrator to join our team at ONE2ONE Inc. As a key member of our IT department, you will be responsible for providing exceptional technical support to our clients, ensuring their IT systems are running smoothly and efficiently.Key...

  • Service Delivery Manager

    1 month ago

    Lancaster, Pennsylvania, United States ONE2ONE Inc. Full time

    Job Title: Service Delivery ManagerAt ONE2ONE Inc., we are seeking a highly skilled Service Delivery Manager to join our team. As a key member of our management team, you will be responsible for delivering exceptional service to our customers, ensuring seamless integration of technology with business processes, and driving business growth through strategic...

  • IT Support Specialist

    2 months ago

    Lancaster, Pennsylvania, United States One2One Full time

    Job DescriptionJob Title: IT Support SpecialistJob Summary:We are seeking an experienced IT Support Specialist to join our team at One2One Inc. As an IT Support Specialist, you will play a critical role in providing top-notch technical support to our clients. You will be responsible for resolving technical issues, delivering exceptional customer service, and...

  • Senior Systems Administrator for Managed Services Provider

    1 month ago

    Lancaster, Pennsylvania, United States ONE2ONE Inc. Full time

    Job Title: Sr. Systems Administrator for MSPAt ONE2ONE Inc., we are seeking a highly skilled and experienced Sr. Systems Administrator to join our team as a Service Specialist. This dynamic role requires a balance between in-depth technical skills, excellent client management, and the ability to mentor and lead others in the team.Key Responsibilities:Deliver...

  • Account Manager for an MSP

    1 month ago

    Lancaster, Pennsylvania, United States ONE2ONE Inc. Full time

    {"h1": "Account Manager for MSPs", "p": "At ONE2ONE Inc., we are seeking a skilled Account Manager to join our team. As an Account Manager, you will be responsible for delivering a 5-Star IT Experience to our clients by providing proactive and business-oriented IT management. Your primary goal will be to ensure client satisfaction, retention, and long-term...

  • Network Operations Center Technician

    4 weeks ago

    Lancaster, Pennsylvania, United States ONE2ONE Inc. Full time

    Job Title: NOC TechnicianWe are seeking a highly motivated and detail-oriented NOC Technician to join our team at ONE2ONE Inc. in Lancaster, PA.Job Summary:The NOC Technician will be responsible for monitoring and troubleshooting technical issues in our Network Operations Center. This role requires strong technical skills, excellent communication skills, and...

  • Service Delivery Manager

    5 days ago

    Lancaster, Pennsylvania, United States One2One Full time

    Service Manager Job OverviewAt One2One, we are seeking a highly skilled Service Manager to lead our technical team and drive exceptional service delivery. The ideal candidate will possess a strong background in technology and service management, with a proven track record of developing and implementing technology strategies that align with business goals.Key...

  • IT Support Specialist

    1 month ago

    Lancaster, Pennsylvania, United States ONE2ONE Inc. Full time

    Job Title: IT Service TechnicianWe are seeking a highly skilled and customer-focused IT Service Technician to join our team at ONE2ONE Inc. As an IT Service Technician, you will play a critical role in providing top-notch IT support to our clients, ensuring smooth operations, and maintaining a high level of client satisfaction.Key Responsibilities:Diagnose...

  • IT Support Specialist

    1 month ago

    Lancaster, Pennsylvania, United States One2One Full time

    IT Service Technician Job DescriptionWe are seeking a skilled IT Service Technician to join our team at ONE2ONE Inc. As an IT Service Technician, you will play a critical role in providing top-notch IT support to our clients.Key Responsibilities:Diagnose and troubleshoot hardware and software problemsProvide software updates and upgradesConduct system...

  • Senior IT Systems Administrator

    3 weeks ago

    Lancaster, Pennsylvania, United States ONE2ONE Inc. Full time

    Job Title: Sr. Systems Administrator for an MSPThe role of a Service Specialist at ONE2ONE Inc. is a dynamic and challenging position that requires a balance between in-depth technical skills, excellent client management, and the ability to mentor and lead others in the team.Key Responsibilities:Medium Priority Service DeliveryMedium Priority SLA /...

  • Senior IT Systems Administrator

    4 days ago

    Lancaster, Pennsylvania, United States ONE2ONE Inc. Full time

    Job Title: Senior IT Systems AdministratorONE2ONE Inc. is seeking a highly skilled Senior IT Systems Administrator to join our team. As a key member of our technical staff, you will be responsible for providing exceptional technical support to our clients, ensuring the smooth operation of their IT systems, and contributing to the growth and success of our...

  • IT Support Specialist for MSP

    5 days ago

    Lancaster, Pennsylvania, United States One2One Full time

    At ONE2ONE Inc., we're seeking an IT Service Technician to join our team of dedicated professionals.This role involves resolving technical issues, delivering exceptional customer service, and ensuring smooth operations for our valued clients.As an IT Service Technician, you'll have the opportunity to work in a fast-paced environment, collaborating with a...

  • IT Support Specialist

    1 week ago

    Lancaster, Pennsylvania, United States ONE2ONE Inc. Full time

    Job OverviewONE2ONE Inc. is seeking a skilled IT Support Specialist to join our team. As an IT Support Specialist, you will play a crucial role in providing top-notch IT support to our clients. Your responsibilities will include diagnosing and troubleshooting hardware and software problems, providing software updates and upgrades, conducting system...

  • **Sr. Systems Administrator for Managed Services Provider**

    2 months ago

    Lancaster, Pennsylvania, United States ONE2ONE Inc. Full time

    About the RoleThe Service Specialist at ONE2ONE Inc. plays a pivotal role in delivering exceptional IT services to our clients. This dynamic position requires a unique blend of technical expertise, excellent communication skills, and leadership abilities.Key ResponsibilitiesService Delivery: Ensure timely and efficient delivery of IT services to clients,...

  • Key Account Manager for MSP

    1 month ago

    Lancaster, Pennsylvania, United States ONE2ONE Inc. Full time

    Job Title: Key Account Manager for MSPWe are seeking a highly skilled Key Account Manager to join our team at ONE2ONE Inc. as a Key Account Manager for our Managed Service Provider (MSP) division.Job SummaryThe Key Account Manager will be responsible for cultivating strong relationships with our key clients, identifying opportunities for growth and...

  • Service Delivery Manager

    3 weeks ago

    Lancaster, Pennsylvania, United States ONE2ONE Inc. Full time

    Job Title: Service ManagerAt ONE2ONE Inc., we are seeking a highly skilled Service Manager to join our team. As a key member of our management team, you will be responsible for delivering exceptional service to our customers and driving business growth through strategic technology initiatives.Key Responsibilities:Develop and implement technology strategies...

  • Executive Assistant

    1 month ago

    Lancaster, Pennsylvania, United States ONE2ONE Inc. Full time

    Job DescriptionWe are seeking a highly skilled and organized Executive Assistant to join our team at ONE2ONE Inc.Key Responsibilities:Emulate and promote our company culture by adhering to our vision, mission, and core values.Provide exceptional customer service to all existing and prospective customers.Manage and maintain executive calendars, including...

  • Senior Client Relationship Manager

    1 week ago

    Lancaster, Pennsylvania, United States ONE2ONE Inc. Full time

    Job OverviewWe're seeking a seasoned Key Account Manager to drive client relationships and growth for our Managed Service Provider (MSP) team at ONE 2 ONE Inc.As a key member of our Marketing & Sales department, you'll be responsible for cultivating strong relationships with our clients, identifying opportunities for growth and improvement, and ensuring...

  • Technical Support Specialist

    1 week ago

    Lancaster, Pennsylvania, United States Datamatics Global Services Inc Full time

    Job DescriptionThe Technical Support Analyst plays a critical role in an organization's IT infrastructure by providing first-line technical support to users. They are responsible for responding to user inquiries, diagnosing, and resolving technical issues, and documenting the steps taken to resolve problems. In addition to resolving immediate issues,...

  • Finance and Administrative Coordinator

    1 week ago

    Lancaster, Pennsylvania, United States ONE2ONE Inc. Full time

    Job SummaryThe Finance and Administrative Coordinator will be responsible for managing office supplies, building and vehicle maintenance, filing, and candidate coordination. This role requires strong organizational skills, attention to detail, and the ability to prioritize multiple tasks in a fast-paced environment.Key Responsibilities:Manage office...

Technical Support Manager for ONE2ONE Inc.

2 months ago

Lancaster, Pennsylvania, United States ONE2ONE Inc. Full time
Job Overview

ONE2ONE Inc. is seeking a highly skilled and experienced IT Support Specialist to join our team as a Senior Systems Administrator. This role will be responsible for providing exceptional technical support to our clients, ensuring their IT systems are running smoothly and efficiently.

Key Responsibilities
  • Technical Support: Provide timely and effective technical support to clients via phone, email, and on-site visits.
  • System Administration: Manage and maintain client IT systems, including servers, workstations, and network infrastructure.
  • Problem Resolution: Troubleshoot and resolve technical issues, including hardware and software problems, network connectivity issues, and malware removal.
  • Client Communication: Communicate effectively with clients to understand their technical needs and provide solutions that meet their requirements.
  • Documentation: Maintain accurate and up-to-date documentation of client systems, including configuration settings, software versions, and technical notes.
  • Collaboration: Work closely with other team members to ensure seamless delivery of IT services to clients.
Requirements
  • Technical Expertise: 4+ years of experience in IT support, with a strong background in Windows Server, Active Directory, and Microsoft Office.
  • Communication Skills: Excellent written and verbal communication skills, with the ability to explain technical concepts to non-technical clients.
  • Problem-Solving Skills: Strong problem-solving skills, with the ability to troubleshoot complex technical issues.
  • Time Management: Ability to manage multiple client systems and prioritize tasks effectively.
  • Education: Bachelor's degree in Computer Science or a related field.
Benefits
  • Medical, Dental, and Vision Insurance: Comprehensive health insurance package.
  • 401(k) Plan: Employer-matched retirement savings plan.
  • Paid Time Off: Generous paid vacation and sick leave policy.
  • Employee Assistance Program: Access to confidential counseling services and support.