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IT Support Specialist
2 months ago
We are seeking a skilled IT Service Technician to join our team at ONE2ONE Inc. As an IT Service Technician, you will play a critical role in providing top-notch IT support to our clients.
Key Responsibilities:
- Diagnose and troubleshoot hardware and software problems
- Provide software updates and upgrades
- Conduct system maintenance and network configurations
- Communicate with clients professionally and deliver effective IT solutions
Requirements:
- Previous experience in IT service desk support or a similar IT role
- Familiarity with MSP operations (preferred)
- Passionate about providing exceptional customer service
- Excellent communication skills, both written and verbal
- Strong knowledge of different operating systems
- Proficiency in Active Directory administration
- Experience in user administration in MS Exchange
- Comprehensive understanding of TCP/IP networking
Benefits:
- Salary Range: $50K - $60K
- Medical, Dental, & Vision with Employer Contribution
- 401K with Employer Match
- Paid Time Off
- Volunteer Time Off
- Employee Assistance Program