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Rental Coordinator

2 months ago

Gaithersburg MD USA, United States American Rental Association Full time

Rental Coordinator Job Description

**Job Summary:**

Carter Machinery Company, the authorized Caterpillar dealer, is seeking a highly motivated and organized Rental Coordinator to join our team in Gaithersburg, Maryland. As a key member of our Rental team, you will be responsible for coordinating and processing rental agreements for customer rentals of Caterpillar and allied equipment. This role requires strong administrative skills, excellent communication skills, and the ability to work in a fast-paced environment with limited supervision.

**Key Responsibilities:**

* Coordinate and process rental agreements for customer rentals of Caterpillar and allied equipment
* Perform general administrative tasks in support of the Rental team
* Provide exceptional customer service and build strong relationships with customers
* Work closely with the Rental team to ensure seamless execution of rental business
* Maintain accurate records and reports

**Requirements:**

* High school diploma or equivalent required
* Experience in the equipment rental industry and knowledge of equipment applications preferred
* Demonstrated results in a customer service role
* Strong written, verbal, and telephone communication skills
* Technical aptitude and ability to learn Caterpillar's Dealer Business System (DBS) and related rental software programs
* Ability to work additional hours to meet customer and business demands
* Ability to multitask, prioritize tasks, and work in a high-volume, fast-paced environment

**Physical Requirements:**

* Ability to sit or stand for prolonged periods of time
* Ability to lift, carry, and maneuver items up to 20 pounds

**Benefits:**

* Competitive compensation and benefits package
* Health, dental, and vision insurance
* Paid time off
* 401(k) with company match
* Life and disability insurance
* In-house training instructors/programs
* Tuition reimbursement
* Employee referral bonus program
* Discounts on cellular phone service, computers, tooling, cars, and trucks

**Equal Employment Opportunity:**

Carter Machinery Company is an EEO/AA Employer. All qualified individuals are encouraged to apply.