Front Desk Representative
4 weeks ago
As a Front Desk Representative at Dave & Buster's, you will be the first point of contact for our Guests, setting the tone for an unforgettable experience. Your role will be to create a welcoming atmosphere, ensuring that every Guest feels valued and respected.
Key Responsibilities
- Deliver exceptional Guest service, responding to their needs and resolving any issues promptly.
- Act as an ambassador for the building, promoting a positive and enthusiastic attitude towards our Guests.
- Coordinate game rentals, merchandise sales, and telephones, ensuring seamless communication and a smooth Guest experience.
- Manage wait times, communicating information to Guests, Team Members, and Managers as needed.
- Process transactions accurately and efficiently, ensuring a high level of Guest satisfaction.
- Assist other Team Members as needed, fostering a collaborative and harmonious working environment.
Requirements
The ideal candidate will possess excellent communication skills, a positive attitude, and the ability to work in a fast-paced environment. Previous experience in retail, restaurant, or cashier roles is preferred but not required. We offer a competitive salary range of $17.15 - $18.65 per hour and a comprehensive benefits package, including medical, dental, vision, and 401K. If you are a team player who is passionate about delivering exceptional Guest experiences, we encourage you to apply for this exciting opportunity.
Physical Demands
The physical demands of this role include working days, nights, and weekends as required, working in a noisy and fast-paced environment, reading and writing handwritten notes, lifting and carrying up to 30 pounds, moving about the facility, and standing for long periods of time. We are an equal opportunity employer and participate in E-Verify in states where required.
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