Community Care Outreach Coordinator
2 weeks ago
The Community Care Outreach Coordinator plays a vital role in providing support to individuals and families, ensuring they are linked to essential community services and resources. This position is primarily field-based, requiring candidates to reside in Connecticut.
Key Responsibilities:
1. Collaborate with families, care teams, and healthcare providers to develop and implement member-specific care plans.
2. Conduct assessments to evaluate member compliance with medical treatment plans through various communication methods.
3. Identify and address barriers to treatment adherence, facilitating resolutions to enhance member engagement.
4. Monitor quality goals and propose improvements to existing processes.
5. Recommend modifications to treatment plans and assess the need for additional services in partnership with case management and providers.
6. Facilitate referrals to local, state, or federally funded programs.
7. Provide coaching to members on strategies to mitigate health risks.
8. Document case updates and compliance reports accurately.
9. Establish and nurture relationships with relevant agencies to ensure service availability.
Work Schedule:
This role operates Monday through Friday, with standard hours from 8:30 AM to 5 PM. Flexibility to accommodate the needs of families is essential.
Minimum Qualifications:
A high school diploma is required, along with a minimum of one year of relevant experience or a combination of education and experience that provides equivalent knowledge.
Preferred Qualifications:
- Familiarity with community resources in the region.
- Bilingual candidates, particularly in Spanish, are highly valued.
- A bachelor's degree in a related field is preferred.
- Experience with electronic health records (EHR) systems is advantageous.
Professional Competencies:
Strong communication, problem-solving, facilitation, and analytical skills are essential for success in this role. The ability to work collaboratively with diverse stakeholders is crucial to achieving positive outcomes for members.
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