Operations Resource Planning Lead

2 weeks ago


Charlotte, North Carolina, United States Innova Solutions Full time

Innova Solutions is currently seeking a Workforce Operations Lead.


Position: Workforce Operations Lead

Employment Type: Fulltime/Contract on W2.

Location: Charlotte, NC - Hybrid (3 days in-office/2 days remote)

Contract Duration: 19+ Months

Key Responsibilities:

  • Oversee the comprehensive resource planning process, which includes requisition approvals, workforce distribution, attrition monitoring, employee insights tracking, workforce analytics, and operational hygiene.
  • Act as the main point of contact between the department and central processing teams.
  • Develop process flows, enhance process integration, and drive continuous improvement.
  • Establish and implement best practices for resource management, ensuring alignment with the strategic objectives of the organization.
  • Serve as the primary resource for managers and Business Services Leads (BSLs) regarding workforce and resource management.
  • Deliver insights and strategic recommendations to senior leadership based on workforce analytics and performance metrics.

Ideal Candidate Qualifications:

  • Experience in Technology Workforce/Resource Management
  • Strong Process Management capabilities
  • Proficient in Advanced Excel
  • Excellent Communication and Presentation skills
  • Demonstrated Leadership experience

Qualified candidates are encouraged to APPLY NOW for immediate consideration. We are actively interviewing to fill this and other similar roles. Additionally, we offer a referral bonus program for successful placements made through referrals, subject to program guidelines.

Compensation and Benefits:

Pay Range: Between $50 - $55 per hour
*The pay range offered to a successful candidate will be determined based on various factors, including education, work experience, job location, specific job responsibilities, certifications, etc.

Benefits: Innova Solutions provides benefits (based on eligibility) that may include: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health Savings Account (HSA), Flexible Spending Account (FSA), Life Insurance, Pet Insurance, Short-term and Long-term Disability, Accident & Critical Illness coverage, Pre-paid legal & ID theft protection, Sick leave, and other types of paid leave as mandated by law, Employee Assistance Program (EAP).

About Innova Solutions: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals globally and reports an annual revenue nearing $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we provide strategic technology and business transformation solutions to our clients, enabling them to excel in their respective fields.

Recent Recognitions:
* Recognized as one of the Largest IT Consulting Staffing firms in the USA - #4 by Staffing Industry Analysts (SIA 2022)
* ClearlyRated Client Diamond Award Winner (2020)
* One of the Largest Certified MBE Companies in the NMSDC Network (2022)
* Advanced Tier Services partner with AWS and Gold with MS

Innova Solutions is an Equal Opportunity Employer and prohibits any form of unlawful discrimination and harassment. We are committed to providing a work environment free from discrimination and harassment based on race, color, religion, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by applicable laws.



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