Workforce Operations Lead
1 month ago
Work with the brightest minds at one of the largest financial institutions in the world. This is long-term contract opportunity that includes a competitive benefit package Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers' financial needs and helping people succeed financially, apply today.
Contract Duration: 18 Months
Required Skills & Experience
- 5+ years of Information Technology in support of Business Services experience, or equivalent demonstrated through one or a combination of the following: work or consulting experience, training, military experience, education.
- Technology workforce / resource management experience
- Process Management - ability to model process flows and drive process integration and improvement
- Advanced Excel
- Senior resource with excellent communication and presentation skills.
What You Will Be Doing- Consult on complex initiatives with broad impact and large-scale planning for Technology Business Services Consulting.
- Review and analyze complex multi-faceted, larger scale or longer-term Technology Business Services Consulting challenges that require in-depth evaluation of multiple factors including intangibles or unprecedented factors.
- Contribute to the resolution of complex and multi-faceted situations requiring solid understanding of the function, policies, procedures, and compliance requirements that meet deliverables.
- Strategically collaborate and consult with client personnel. Required Qualifications: 5+ years of Information Technology in support of Business Services experience, or equivalent demonstrated through one or a combination of the following: work or consulting experience, training, military experience, education.
- Will represent our department to central process teams as well as be a primary point of contact to our managers and business services leads.
- Will own end-to-end process for resource/workforce planning, requisition approvals, attrition tracking, EI tracking, Workforce metrics and hygiene.
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