Administrative Services Associate II

2 weeks ago


Denver, Colorado, United States City and County of Denver Full time
Position Overview

The City and County of Denver is seeking a dedicated Administrative Support Assistant II to join our team. This role is essential in providing high-quality service to our community members and ensuring the smooth operation of our library services.

About the Role

As an Administrative Support Assistant II, you will be primarily engaged in customer-facing interactions, fostering an inclusive environment for all patrons. Your responsibilities will include:
  • Welcoming and assisting a diverse range of library users with respect and professionalism.
  • Managing the circulation of library materials, including checking items in and out, and processing new library card registrations.
  • Responding to inquiries regarding library resources and technology support.
  • Utilizing library systems and tools to maintain accurate records and ensure efficient service delivery.
  • Participating in ongoing training and development opportunities to enhance your skills and support the library's mission.

Branch Information

The branch library serves a vibrant community and is known for its active engagement with patrons of all ages. We offer a variety of programs and services designed to meet the needs of our diverse population.

Candidate Profile

The ideal candidate will possess:
  • Strong interpersonal skills and the ability to connect with individuals from various backgrounds.
  • A collaborative spirit and the ability to work effectively within a team.
  • Proficiency in using technology and software applications relevant to the role.
  • Experience in handling cash transactions and performing basic mathematical calculations.
  • The ability to manage multiple tasks in a fast-paced environment while maintaining attention to detail.
  • A commitment to creating a welcoming atmosphere for all library visitors.

Minimum Qualifications

To be considered for this position, candidates must meet the following criteria:
  • High school diploma or equivalent.
  • At least one year of relevant clerical experience.
  • Fluency in a second language is preferred.

Additional Information

Employees may be required to assist at various locations as needed to meet operational demands.

The City and County of Denver is committed to providing equal employment opportunities to all individuals. We encourage applicants from diverse backgrounds to apply.

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