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Office Support Coordinator II

2 months ago

Denver, Colorado, United States City and County of Denver Full time
About the Role

The City and County of Denver is seeking a dedicated Administrative Support Assistant II to join our dynamic team. This position plays a crucial role in providing exceptional service to our community through the Denver Public Library system, which serves millions of visitors annually across multiple locations. Our library is committed to fostering a vibrant community by offering diverse programming, equitable access to resources, and a welcoming environment for all.

Key Responsibilities

As an Administrative Support Assistant II, you will:
  • Engage with a diverse range of library patrons at service points, ensuring a respectful and inclusive atmosphere.
  • Facilitate positive interactions by assisting with the checkout and return of library materials, registering patrons for library cards, and addressing inquiries regarding library services.
  • Utilize library technology to accurately process and manage materials, while remaining informed about current circulation policies.
  • Participate in ongoing learning opportunities to enhance your skills and contribute to the library's mission and values.
  • Support various tasks such as shelving, collection maintenance, and outreach initiatives as needed.

About You

The ideal candidate will possess:
  • Strong interpersonal skills and a positive demeanor, with the ability to connect with individuals from diverse backgrounds.
  • Experience working collaboratively within a team to achieve shared goals.
  • Proficiency in using technology, including email, calendars, and databases, with a willingness to learn new tools.
  • Effective communication skills, particularly in conveying information to patrons with varying levels of familiarity with library resources.
  • Experience in handling cash and credit transactions accurately.
  • Adaptability to a fast-paced environment, maintaining focus on repetitive tasks.
  • Problem-solving abilities with a keen attention to detail.
  • A commitment to creating a welcoming environment for all patrons, including children and teens.

Minimum Qualifications

To be considered for this role, candidates must meet the following criteria:
  • High school diploma or equivalent.
  • At least one year of clerical experience.
  • Proficiency in a second language is preferred.

Additional Information

Employees may be required to work at various locations as needed.

The City and County of Denver is an equal opportunity employer, committed to creating a diverse and inclusive workplace. We encourage applications from individuals of all backgrounds and experiences.