Freight Management Associate

2 weeks ago

Baltimore, Maryland, United States NXTPoint Logistics Full time

NXTPoint Logistics is dedicated to delivering comprehensive supply chain solutions that encompass distribution, warehousing, fulfillment, managed logistics, transportation, and final mile delivery. Our organization combines extensive third-party logistics (3PL) capabilities, cutting-edge technology, and profound industry knowledge to assist clients of all sizes in achieving enhanced efficiency, service, and profitability. With a network of over 30 owned facilities and more than 3.5 million square feet of warehouse space, we provide the extensive capabilities of a large 3PL while remaining committed to flexibility and responsiveness.

SUMMARY

The Logistics Coordinator is tasked with delivering proactive and exceptional customer service to designated accounts. This role involves assisting with the scheduling of inbound and outbound shipments with the Customer's Carriers (including LTL and TL shipments), managing invoices, and addressing billing inquiries. The coordinator will respond to all inquiries and complaints related to work orders, invoices, shipments, and inventory counts. This position also plays a key role in implementing the Company's Quality, Safety, and Customer Standard Operating Procedures (SOPs). Coordination with vendors, sales staff, customer service representatives, billing representatives, warehouses, and shippers is essential.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Maintain regular communication with clients and agents.
  • Serve as a liaison between the warehouse and the customer for account and operational needs, resolving any discrepancies.
  • Develop and sustain productive relationships with clients, vendors, agents, and industry partners.
  • Oversee all aspects of assigned orders, including order entry, transportation scheduling, order communication, tracking order status, addressing cancellations, resolving issues, maintaining documentation, and providing proactive customer support.
  • Adhere to company SOPs and Quality Assurance processes for all customer and warehouse activities, including order specifications, shipping requirements, and communication protocols.
  • Support the onboarding process for new customers.
  • Maintain records of damages, backorders, and any necessary regulatory reporting.
  • Identify and propose process improvements.
  • Coordinate with corporate billing staff to ensure accurate and timely billing of all warehouse accounts.
  • Monitor Project KPIs and recommend training, work allocation, and problem resolution.
  • Prepare customer reporting for both internal and external stakeholders.
  • Participate in internal and/or external customer meetings.
  • Contribute to the development of departmental goals and objectives, recommending and implementing methods to enhance operations.
QUALIFICATIONS

To excel in this role, candidates must effectively perform each essential duty. The requirements listed below represent the knowledge, skills, and abilities required. Reasonable accommodations may be made for individuals with disabilities.

Education & Experience:

A minimum of a High School Diploma is required; a college degree or some college experience is highly preferred. At least 2 years of direct experience in a similar industry or completion of Logistics and Transportation courses through an accredited college is necessary.

Supervisory Responsibilities:

This position directly supervises a team of 5-15 individuals.

Knowledge, Skills, and Abilities:

Knowledge of inventory management procedures and general warehousing terminology is essential. Familiarity with warehouse and inventory management systems is required. Proficiency in MS Word programs (e.g., Excel, Outlook) and the ability to quickly learn warehouse and transportation systems are vital. Strong mathematical and financial accounting skills are necessary. Excellent interpersonal and communication skills are critical, along with the ability to manage communications across multiple parties using various software technologies. Candidates must demonstrate strong time management skills, prioritize deadlines, and proactively communicate with management regarding any necessary extensions. Strong teamwork and cooperation skills are essential, and the ability to work a flexible schedule is required.

PHYSICAL/ENVIRONMENTAL DEMANDS

The work environment characteristics described here are representative of those encountered while performing the essential functions of this job. Reasonable accommodations may be made for individuals with disabilities.

Physical Activity Level:

While performing the duties of this job, the employee is regularly required to stand, walk, sit, use hands to finger, handle or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl, see clearly and talk or hear. The employee must regularly lift and/or move up to 49 pounds unassisted and be capable of climbing a ladder. Extended periods of standing and walking are required, along with the ability to twist, stoop, squat, reach above shoulder level, and crouch frequently. The employee must be able to use hands and feet simultaneously and for repetitive movements.

Working Conditions:

The work environment is typically a cubicle setting with a moderate noise level. Some facilities may expose employees to a warehouse environment with typical loud noises and varying weather temperatures.

This job description is not intended to be a comprehensive listing of activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

  • Logistics Operations Manager

    2 weeks ago

    Baltimore, Maryland, United States ABF Freight Systems Full time

    Position OverviewThe Logistics Operations Manager plays a crucial role in managing terminal activities and leading a team of Operations Supervisors. This position is essential for ensuring the efficient delivery and collection of freight while maintaining high levels of customer satisfaction.Key ResponsibilitiesOversee daily terminal operations to ensure...

  • Regional Freight Transport Operator

    2 weeks ago

    Baltimore, Maryland, United States Coca-Cola Company Full time

    Requisition ID: Location: Baltimore Compensation: $27.50 per hour, based on experience Rate Frequency: Hourly Explore a Day in the Life of our Team Members Our Success Lies in Our Team Members. We provide excellent benefits, competitive salaries, career growth, and development opportunities. Full-time employees are also eligible for: Comprehensive...

  • Truck Driver

    1 week ago

    Baltimore, Maryland, United States Ruan Transportation Management Systems Full time

    About the Job OpportunityRuan Transportation Management Systems is seeking experienced Truck Drivers to join our team as Straight Truck Delivery Drivers for a dedicated customer based in the Baltimore, MD area.Key Responsibilities:Drive a 26' box truck with lift gate to deliver freight to customersEnsure timely and safe delivery of freightPerform pre- and...

  • Truck Driver

    7 days ago

    Baltimore, Maryland, United States Ruan Transportation Management Systems Full time

    About the JobRuan Transportation Management Systems is seeking experienced straight truck delivery drivers to join our team. As a dedicated route driver, you will be responsible for hauling and delivering freight for our valued customers.Key ResponsibilitiesDrive a 26' box truck with lift gate to deliver freight to customersEnsure timely and efficient...

  • Associate, Licensing Specialist

    1 day ago

    Baltimore, Maryland, United States Element Fleet Management Full time

    Join Element Fleet Management as a Key Player in Our Team!We are a leading fleet management company that prioritizes people and delivers exceptional client experiences. Our team is dedicated to making a difference in the lives of others, and we need like-minded individuals to join us.What We're Looking For We are seeking a highly detail-oriented and...

  • Associate, Licensing Specialist

    2 days ago

    Baltimore, Maryland, United States Element Fleet Management Full time

    Join Element Fleet Management as a Key Player in Our Team!We are a leading fleet management company, and we are looking for a skilled professional to join our team as an Associate, Licensing Specialist. As a key player in our organization, you will play a critical role in delivering exceptional client experiences and ensuring the success of our clients,...

  • Professor of Logistics and Supply Chain Management

    4 days ago

    Baltimore, Maryland, United States InsideHigherEd Full time

    Job SummaryBaltimore City Community College's Business and Technology Department is seeking a qualified candidate for the position of Assistant Professor of Transportation and Supply Chain Management. The successful candidate will be responsible for teaching courses in transportation and supply chain management, developing curriculum, and participating in...

  • Assistant Professor of Transportation and Supply Chain Management

    4 days ago

    Baltimore, Maryland, United States InsideHigherEd Full time

    Job SummaryBaltimore City Community College's Business and Technology Department is seeking a qualified candidate for the position of Assistant Professor of Transportation and Supply Chain Management. The successful candidate will be responsible for teaching courses in transportation and supply chain management, developing curriculum, and participating in...

  • Leasing Associate

    2 days ago

    Baltimore, Maryland, United States AION Management LLC Full time

    Job DescriptionAION Management LLC is seeking a highly motivated and results-driven Leasing Associate to join our team. As a Leasing Associate, you will play a critical role in maximizing occupancy by generating qualified traffic, networking within the local community, scheduling appointments, securing rentals, promoting resident retention, and providing...

  • Property Management Associate

    2 weeks ago

    Baltimore, Maryland, United States Thornhill Properties, Incorporated Full time

    Position OverviewThornhill Properties, Incorporated is on the lookout for a dedicated Property Management Associate to join our expanding team. The Property Management Associate plays a crucial role in ensuring the smooth operation of both commercial and residential properties under the guidance of a Senior Property Manager.Key Responsibilities:Oversee...

  • Property Management Associate

    2 weeks ago

    Baltimore, Maryland, United States Enterprise Community Partners Full time

    About Enterprise Community Partners:Enterprise is a national nonprofit organization dedicated to making quality housing accessible for the millions of families in need. We collaborate with community development organizations, invest capital for impactful initiatives, advocate for housing policies, and manage communities directly. Since our inception in 1982,...

  • Culinary Services Associate

    2 weeks ago

    Baltimore, Maryland, United States Johns Hopkins Medical Management Corporation Full time

    Position Overview:Are you prepared to make a significant impact in the healthcare sector at a prestigious medical institution? We are currently seeking a dedicated Hospitality Associate to join our dynamic team.About Us:As a part of the Johns Hopkins Medical Management Corporation, you will play a vital role in delivering exceptional service within our...

  • Inventory Management Associate

    1 week ago

    Baltimore, Maryland, United States PeopleShare Full time

    Job Title: Inventory Management AssociateJob Overview:Are you knowledgeable about plumbing components such as gaskets, valves, and fittings? PeopleShare is seeking an Inventory Management Associate for a dynamic industrial warehouse environment.Position Details:Schedule: Monday to Friday, 7:00 AM - 3:30 PM, with potential early starts and Saturday shifts as...

  • Property Management Associate

    2 weeks ago

    Baltimore, Maryland, United States WinnCompanies Full time

    WinnCompanies is seeking a dedicated Property Management Associate to become part of our dynamic team.In this position, you will support the Property Manager in overseeing all elements of the property, which includes leasing, financial transactions, service requests, and ensuring excellent customer service.Key Responsibilities:Oversee rent collections,...

  • Property Manager

    2 days ago

    Baltimore, Maryland, United States WPM Real Estate Management Full time

    Job SummaryWe are seeking a highly skilled and experienced Property Manager to lead our team at WPM Real Estate Management. The successful candidate will be responsible for overseeing the day-to-day operations of our residential community, ensuring that all aspects of property management are executed efficiently and effectively.Key ResponsibilitiesLeasing...

  • Association Membership Growth Manager

    4 days ago

    Baltimore, Maryland, United States YMCA of Central Maryland Full time

    About the RoleThe YMCA of Central Maryland is seeking a highly motivated and results-driven Membership Sales Manager to lead the direction, operation, and growth of Association Membership. This role will provide direct leadership for the promotion and delivery of membership to three or four family centers, serving as a liaison between our Marketing and...

  • Senior Supply Chain Planning Manager

    2 weeks ago

    Baltimore, Maryland, United States ASR Group Full time

    OVERVIEWThe Senior Supply Chain Planning Manager is responsible for ensuring the timely delivery of finished products to fulfill customer demands for consumer goods throughout our operational network.This role leads a team of managers and planners in executing our supply chain strategies and policies.Key responsibilities include managing inventory...

  • Accounts Management Associate

    2 weeks ago

    Baltimore, Maryland, United States Marriott International Inc Full time

    Job OverviewPOSITION SUMMARY Verify numerical data, postings, and documentation for precision. Systematically organize, secure, and maintain all files, records, cash, and cash equivalents in alignment with established policies and procedures. Record, store, access, and analyze computerized financial information. Classify, code, and summarize numerical and...

  • Client Service Associate

    4 days ago

    Baltimore, Maryland, United States Stifel Full time

    About the RoleWe are seeking a highly organized and detail-oriented Client Service Associate to provide administrative support to our Portfolio Managers, Investment Associates, and Client Advisors. The successful candidate will be responsible for day-to-day administrative management of individual client, institutional, and trust portfolios.Key...

  • Facilities Operations Manager

    4 days ago

    Baltimore, Maryland, United States CGL Facility Management, LLC Full time

    About the RoleWe are seeking a highly skilled and experienced Maintenance Manager to join our team at CGL Facility Management, LLC. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our facilities and providing exceptional service to our clients.Key ResponsibilitiesDirect supervision of maintenance...