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Property Manager

2 months ago

Baltimore, Maryland, United States WPM Real Estate Management Full time
Job Summary

We are seeking a highly skilled and experienced Property Manager to lead our team at WPM Real Estate Management. The successful candidate will be responsible for overseeing the day-to-day operations of our residential community, ensuring that all aspects of property management are executed efficiently and effectively.

Key Responsibilities
  • Leasing and Sales: Supervise leasing processes, ensuring that all documentation is executed and maintained according to procedures. Review rent decisions and ensure that leasing staff comply with Fair Housing laws.
  • Renewals and Retention: Review renewals, create retention strategies, and execute plans to optimize occupancy. Initiate eviction proceedings by providing necessary documentation to Property Accountants.
  • Property Inspections: Conduct regular and routine property inspections, recording deficiencies and taking necessary remedial action within budget constraints.
  • Financial Management: Manage apartment community budgets for prospective years. Manage property against budget throughout the year and account for variances.
  • Marketing and Sales: Market the apartment community, ensuring optimum curb appeal. Evaluate the competition and develop plans to reduce vacancies.
  • Document Management: Manage retention of community financial documents, including payroll records. Approve expenditures and invoice payment and process in a timely manner.
  • Maintenance and Repairs: Oversees community maintenance functions, working closely with community maintenance staff, to ensure quality unit turns and prompt resolution of resident maintenance requests or complaints.
  • Communication and Customer Service: Maintain excellent relationships through responsive communication with residents to optimize their confidence in the community as a clean, safe, and well-maintained community. Maintain professional relationships with associates, applicants, visitors, and representatives of other companies.
  • Staff Management: Performs standard supervisory functions including hiring staff, assigning work, and training, providing feedback, disciplining staff, developing staff, and terminating staff.
  • Reporting and Analysis: Prepare activity reports and management reporting to ensure that investors/owners are fully briefed on community operation and financial measures.
Requirements
  • Education and Experience: High school diploma or equivalent. 5 years' experience in residential property management preferred. 2 years' experience in a Property Manager or Community Manager role preferred.
  • Skills and Abilities: Demonstrated knowledge of residential property management through successful track record. Demonstrated record of providing outstanding customer service. Ability to set clear performance objectives and support staff in achieving business goals. Demonstrated record of coaching direct reports and helping to develop them towards achieving career goals. Proficiency with Microsoft Office Suite. Knowledge of property management accounting software and/or demonstrated proficiency to learn new software applications.