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Associate, Licensing Specialist

2 months ago

Baltimore, Maryland, United States Element Fleet Management Full time
Join Element Fleet Management as a Key Player in Our Team

We are a leading fleet management company that prioritizes people and delivers exceptional client experiences. Our team is dedicated to making a difference in the lives of others, and we need like-minded individuals to join us.

What We're Looking For 

We are seeking a highly detail-oriented and customer-focused Associate, Licensing Specialist to join our team. As a key player in our fleet management operations, you will play a critical role in ensuring the smooth renewal of client vehicle registrations and titles.

As a Associate, Licensing Specialist, you will be responsible for:

  • Managing and following up on open title and registration transactions to ensure timely completion

  • Completing research and resolving issues that impact vehicle titles and registrations

  • Communicating effectively with clients, drivers, suppliers, and internal partners to ensure successful renewals

  • Updating the title and registration system with accurate status information within 24 hours

  • Demonstrating teamwork by sharing knowledge and assisting fellow team members when needed

  • Maintaining and following re-registration processing procedures

Requirements 

  • High School Diploma, 2- or 4-year degree preferred

  • Strong written and verbal communication skills

  • Excellent customer service and client service skills

  • In-office document processing experience

  • Title experience preferred

  • MS Office – proficient in Excel and Word

What We Offer
•  A culture of innovation, empowerment, decision-making, and accountability
•  Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness
•  Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays)
 

We are an equal opportunity employer committed to diversity, equity, inclusion, and belonging. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional client experiences.