Enrollment Coordinator I

2 weeks ago


San Francisco, California, United States NTT DATA Full time
Position Overview:

The Enrollment Coordinator I is essential in assisting our clients in determining eligibility and executing various enrollment functions. This role involves direct interaction with both individual members and employer groups, necessitating a strong emphasis on precise and prompt customer service to ensure successful client enrollment and retention.

Key Responsibilities:
  • Assessing and managing various documentation types, ensuring they are directed to the appropriate processing areas.
  • Handling returned correspondence and updating member information as necessary.
  • Consistently achieving established quality and productivity benchmarks on a monthly basis.
  • Adhering to procedural guidelines related to enrollment tasks.
Minimum Qualifications:
- A minimum of one year of relevant experience with Medicare Part D enrollment processes or in a regulatory environment.

Preferred Qualifications:
  • Reliable and accountable work ethic.
  • Strong verbal and written communication abilities.
  • Adept at navigating transitions while promoting a collaborative team atmosphere.
  • Confident decision-making skills within tight deadlines.
  • Exceptional organizational and prioritization capabilities.
  • Demonstrates integrity and sound judgment when handling confidential information.
Educational Requirements:
High School diploma or GED is required.

About NTT DATA Services:

NTT DATA Services stands as a leader in IT and business solutions, encompassing cloud, data, and application services. As part of a globally recognized entity, we are dedicated to assisting clients in their transformation through comprehensive consulting, industry-specific solutions, application development, and management services. Our commitment to our clients' long-term success is unwavering. We prioritize creating a diverse and inclusive workplace for all employees.

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