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Enrollment Coordinator I
2 months ago
The Enrollment Coordinator I plays a vital role in assisting our new member clients to assess eligibility and carry out various enrollment tasks. This position requires effective interaction with both individual plan members and employer groups, emphasizing the importance of precise and timely customer support to ensure client enrollment and retention.
Key Responsibilities:
- Identify and process various document types, ensuring they are directed to the appropriate processing area.
- Handle returned mail and update member addresses accordingly.
- Consistently meet established quality and productivity benchmarks on a monthly basis.
- Adhere to work instructions related to enrollment activities.
- A minimum of 1 year of relevant experience with Center for Medicare/Medicaid Services (CMS) guidelines pertaining to Medicare Part D enrollment processes or previous experience in a regulatory setting.
Preferred Qualifications:
- Dependable, responsible, and accountable.
- Excellent verbal and written communication skills.
- Able to navigate transitions while promoting a positive team atmosphere.
- Confident decision-making abilities within strict timelines.
- Exceptional organizational and prioritization skills.
- Acts with integrity and demonstrates sound judgment when handling confidential information.
About NTT DATA Services:
NTT DATA Services is a leading provider of IT and business services, including cloud, data, and applications, with a global presence. We are dedicated to helping clients transform through innovative business and technology consulting, industry-specific solutions, application development and management, managed edge-to-cloud infrastructure services, business process outsourcing, systems integration, and global data center services. Our commitment to our clients' long-term success is unwavering.