Business Operations Lead

2 weeks ago


Allen, Texas, United States Booz Allen Hamilton Full time

Key Responsibilities:

Oversee the management of business operations and project coordination, facilitating various technological platforms and enhancing the digital employee experience. Ensure effective monitoring and control of delivery operations, communications, procurement processes, financial tracking, project reporting, and other strategic initiatives. Collaborate with product owners and portfolio leadership to manage multiple workstreams, ensuring successful delivery and alignment with broader organizational goals. Utilize your expertise in IT project management and consulting to optimize operational efficiency. Please note that U.S. citizenship is required due to the nature of the work performed.

Essential Qualifications:

- Proven experience in creating and delivering presentations for senior management.

- Proficiency in Microsoft Office, project management, and data analysis tools.

- Familiarity with the Atlassian suite, including Jira and Confluence.

- Bachelor’s degree with a minimum of 3 years of experience in IT consulting, digital marketing, strategic communications, or change management; or 10+ years of relevant experience in lieu of a degree.

Preferred Qualifications:

- Experience in financial management, including budget tracking and forecasting.

- Strong analytical, problem-solving, and decision-making abilities.

- Excellent written and verbal communication skills.

- Master’s degree in Business, IT, or a related field.

- Project Management Professional (PMP) Certification.

- Certified Scrum Master (CSM) Certification.

Work Environment:

Our people-first culture emphasizes the importance of flexibility and collaboration, whether in-person or remote. If this position allows for remote or hybrid work, you will occasionally work from a Booz Allen or client site facility. If the role is designated as onsite, in-person collaboration with colleagues and clients will be required as necessary.

Equal Employment Opportunity:

We are an equal employment opportunity/affirmative action employer committed to empowering our workforce to drive change fearlessly, regardless of race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law.



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