Senior Fraud Services Consultant

2 weeks ago

Riverwoods, Illinois, United States Discover Financial Services Full time

Discover. A brighter future.

At Discover Financial Services, you will engage in impactful work from the outset. Our cooperative environment is founded on three essential principles: We Play to Win, We Get Better Every Day, and We Succeed Together. We genuinely encourage your growth and your ability to make a significant impact at one of the premier digital banking and payments firms. We appreciate your individuality, providing you with the chance to excel.

Join us in shaping your future while being a key player in helping millions achieve a brighter financial outlook with Discover.

Position Overview:

Please note that Discover does not provide sponsorship for employment work visas for this role. Candidates must be authorized to work in the United States on a full-time basis.

As a Principal Fraud Services Consultant, you will play a pivotal role in safeguarding the integrity and security of financial transactions. You will lead initiatives in analyzing fraud occurrences and strategizing to mitigate fraudulent activities within the payment ecosystem. Collaboration with various teams and stakeholders, both internally and externally, will be essential.

Key Responsibilities:

  • Lead initiatives to support the achievement of strategic business goals.
  • Oversee the implementation of fraud-related products and programs.
  • Develop and manage consultation and training services concerning fraud incidents, programs, products, or trends for stakeholders.
  • Collect, organize, and manage documentation related to your work.
  • Draft and supervise the creation of technical documents related to training, incidents, and other necessary materials.
  • Manage processes and tasks associated with alerts from fraud detection systems.
  • Utilize fraud detection tools and technologies effectively.
  • Assist in identifying emerging threats, fraud prevention strategies, and training methodologies.
  • Support process enhancement initiatives and the resolution of audit findings.
  • Oversee the setup, configuration, and updates of customer portfolios in fraud applications, ensuring that user interfaces function correctly after system enhancements.
  • Coordinate with other departments to manage project workflows, acting as a subject matter expert on lean processes.
  • Stay informed about regulatory requirements.
  • Represent Discover at industry events.
  • Support leadership functions as assigned.

Qualifications:

Essential:

  • Bachelor's degree in Business Administration, Management Information Systems, or a related field.
  • 6+ years of experience in Customer Service, Payment Services, Fraud, Banking, Finance, Project Management, or a related area.
  • Alternatively, 8+ years of experience in the aforementioned fields may substitute for a degree.

Preferred:

  • Master's Degree in Business Administration, Management Information Systems, or a related field.
  • Certification as a Financial Crimes Investigator (CFCI).
  • Experience with SnowFlake or SQL programming languages.
  • Advanced proficiency in Microsoft Office Suite (Word, Excel, SharePoint, PowerPoint).

What are you waiting for? Apply today

Discover is committed to treating all applicants with respect. We are an equal opportunity employer (EEO is the law) and embrace diversity and inclusion. You will be treated fairly throughout our recruitment process, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.

Compensation:

The base salary for this position typically ranges from $88,500.00 to $149,000. Additional incentives may be part of a competitive total compensation package. Factors such as geographical location, relevant experience, education, and skill level may influence the salary for this role.

Benefits:

We offer a variety of benefits and programs based on eligibility, including:

  • Paid Parental Leave
  • Paid Time Off
  • 401(k) Plan
  • Medical, Dental, Vision, & Health Savings Account
  • Short-Term Disability, Life, Long-Term Disability, and Accidental Death & Dismemberment Insurance
  • Recognition Program
  • Education Assistance
  • Commuter Benefits
  • Family Support Programs
  • Employee Stock Purchase Plan

At Discover, all employees prioritize our customers in every aspect of our work. To fulfill our commitments to our customers, we each contribute daily to a culture that values compliance and risk management.

Discover is dedicated to fostering a diverse and inclusive workplace. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status.

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