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Senior Fraud Services Consultant
2 months ago
Discover. A brighter future.
At Discover Financial Services, we are committed to fostering a collaborative environment where you can thrive from Day 1. Our culture is anchored in three core principles: We Play to Win, We Get Better Every Day, and We Succeed Together. We celebrate individuality and encourage you to shine in your role.
Join us in shaping the future of finance, helping millions achieve a brighter financial outlook.
Position Overview:Please note that Discover does not provide sponsorship for employment work visas for this role. Candidates must be authorized to work in the United States on a full-time basis.
As a Principal Fraud Services Consultant, you will play a pivotal role in safeguarding the integrity and security of financial transactions. Your expertise will be essential in analyzing fraud incidents and implementing strategies to mitigate fraudulent activities within the payment ecosystem. Collaboration with various internal and external stakeholders will be key to your success.
Key Responsibilities:
- Lead initiatives to achieve strategic business goals.
- Oversee the implementation of fraud prevention products and programs.
- Develop and provide consultation and training services related to fraud incidents and trends for stakeholders.
- Collect and manage documentation associated with fraud-related work.
- Draft and supervise the creation of technical documents related to training and incidents.
- Manage processes related to alerts from fraud detection systems.
- Utilize advanced fraud detection tools and technologies.
- Identify emerging threats and develop fraud prevention tactics and training methods.
- Support process improvement initiatives and address audit findings.
- Manage the configuration and updates of customer portfolios in fraud applications, ensuring user interface functionality.
- Coordinate with other departments to manage project workflows effectively.
- Stay informed about regulatory requirements and represent Discover at industry events.
- Assist with leadership functions as assigned.
Qualifications:
Essential:
- Bachelor's degree in Business Administration, Management Information Systems, or a related field.
- 6+ years of experience in Customer Service, Payment Services, Fraud, Banking, Finance, or Project Management.
- Alternatively, 8+ years of relevant experience may substitute for a degree.
Preferred:
- Master's Degree in Business Administration, Management Information Systems, or a related field.
- Certification as a Financial Crimes Investigator (CFCI).
- Experience with SnowFlake or SQL programming language.
- Proficient in Microsoft Office Suite (Word, Excel, SharePoint, PowerPoint).
Why Choose Discover?
We offer a competitive compensation package, including a base salary that typically ranges from $88,500 to $149,000, along with additional incentives based on market competitiveness. Your compensation may vary based on geographical location, experience, education, and skill level.
Benefits:
- Paid Parental Leave
- Paid Time Off
- 401(k) Plan
- Comprehensive Medical, Dental, Vision, & Health Savings Account
- Short-Term Disability, Life, Long-Term Disability, and Accidental Death & Dismemberment Insurance
- Employee Recognition Program
- Education Assistance
- Commuter Benefits
- Family Support Programs
- Employee Stock Purchase Plan
At Discover, we prioritize our customers and foster a culture that values compliance and risk management. We are dedicated to creating a diverse and inclusive workplace, ensuring equal opportunity for all applicants and employees.
