Front Desk Associate

1 week ago


Providence, Rhode Island, United States DelMonte Hotel Group Full time

Job Summary

We are seeking a highly motivated and organized Front Desk Clerk to join our team at DelMonte Hotel Group. As a Front Desk Clerk, you will be responsible for providing exceptional customer service to our guests and ensuring a seamless experience for all visitors.

Key Responsibilities

  • Register guests, assign rooms, and provide top-notch customer service.
  • Handle reservations and check-ins/check-outs in a timely and efficient manner.
  • Respond to phone calls and assist guests with inquiries in a professional and courteous manner.
  • Maintain the cleanliness and organization of the front desk area.
  • Provide information about hotel services and local attractions to enhance the guest experience.
  • Assist with additional duties as needed to support the front desk team.

Requirements

  • High school diploma or equivalent required.
  • Prior experience in a similar role is preferred, but not necessary.
  • Excellent organizational and communication skills are essential for success in this role.
  • Ability to multitask and work in a fast-paced environment is crucial.
  • Basic computer skills are required for this position.
  • Flexibility to work varying shifts is necessary to meet the needs of our guests.

What We Offer

  • Competitive salary and comprehensive benefits package.
  • Discounts on hotel stays and dining for you and your loved ones.
  • Opportunities for career advancement and professional development within our company.

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