Office Operations Manager

4 weeks ago


Chicago, Illinois, United States Skidmore, Owings & Merrill LLP Full time

Job Summary

We are seeking a highly skilled and experienced Office Operations Manager to join our team at Skidmore, Owings & Merrill LLP. The successful candidate will be responsible for ensuring the facility meets our standards and maintaining daily updates. This role will also serve as the first point of contact for all office renovations, staff issues, repairs, and improvements, as well as office emergencies.

Key Responsibilities

  • Ensure the facility meets SOM standards and maintain daily updates
  • Act as the first point of contact for all office renovations, staff issues, repairs, and improvements, as well as office emergencies
  • Manage seat assignments with Senior Leadership and update seat assignments, floor maps, and seat reporting for studio heads
  • Coordinate and oversee all aspects of internal staff moves
  • Communicate and interact daily with staff and new hires to ensure facilities procedures are compliant with SOM standards
  • Schedule maintenance cleaning, painting, furniture repair, and storage
  • Supervise ordering of pantry supplies, office supplies, and furniture
  • Oversee building cleaning company to ensure contracted services are provided
  • Develop relationships and work daily with vendors on COL, contracts, and solicit proposals
  • Review monthly expenditures to ensure adherence to budget guidelines

Leadership Responsibilities

  • Inspire and lead others by example, participate in staff mentoring and training, clearly define team member expectations and responsibilities, empower others, and delegate where appropriate based on team members' recognized abilities and potential
  • Develop and/or manage, in collaboration with team members, a clear and consistent work plan to achieve the project budget, deliverables, and schedule
  • Actively engage in internal and external professional development opportunities
  • Contribute to the implementation of sustainable strategies in all project assignments and the associated development of staff knowledge
  • Contribute to the development of standards, policies, and procedures
  • Protect SOM from financial and legal risk

Requirements

  • College degree preferred or equivalent knowledge, skills, and abilities
  • Minimum of 6 years experience as an office operations/administrative professional or equivalent knowledge, skills, and abilities
  • Experience in architecture is preferred
  • Minimum 3 years supervisory experience
  • Extensive knowledge of Microsoft Office and Google Workspace
  • Excellent leadership, interpersonal skills, communication skills, both oral and written
  • Ability to interact with all levels of staff and Partnership

Benefits

  • Health and Wellness: Medical, dental, vision, disability, and life & accident insurance
  • Savings: 401K matching, pre-tax spending accounts, and employee discount programs
  • Work/Life Balance: Inquire about our hybrid/flexible schedules, paid family leave, paid vacation, backup child and elder care, and an employee assistance program
  • Professional Development: Reimbursement for professional licenses, associated renewals, and exam fees as well as specialized in-house career development

About Us

We are a collective committed to shaping a better future for our clients, communities, and planet. We aspire to create the most sustainable, impactful work through creative, interdisciplinary teams with all the resources and diversity of a global firm. We value those who are passionate about excellence, innovation, integrity, inclusivity, and collaboration.



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