Front Office Operations Manager

4 weeks ago


Chicago, Illinois, United States Trump International Hotel and Tower Chicago Full time
Job Description

As a Front Office Manager at Trump International Hotel and Tower Chicago, you will be responsible for overseeing the front office operations to ensure profitability, control costs, and maintain quality standards. This includes managing front office systems, supplies inventory, scheduling, forecasting, and department budget to maximize revenue. You will also be responsible for compiling and preparing financial reports, including rate and availability calendars.

Key Responsibilities:

  • Manage front office operations to ensure profitability and control costs
  • Oversee front office systems, supplies inventory, scheduling, forecasting, and department budget
  • Compile and prepare financial reports, including rate and availability calendars
  • Interview, train, supervise, counsel, schedule, and evaluate staff
  • Provide leadership and guidance to front office staff to ensure consistent Forbes Five Star Standards

Requirements:

  • High school graduate or equivalent required
  • 4-year college degree in Hospitality, Hotel Management, or Business required
  • At least 2 years' combined experience in supervisory/management position in Rooms Division
  • CPR certification and/or first aid training preferred

Physical Requirements:

  • Walking, standing: Constant
  • Crouching/Bending/Stooping: Frequent
  • Pushing/Pulling: Occasional
  • Lifting and carrying: Frequent up to 20 pounds

Equal Opportunity Employer:

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.



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