Hospitality Server
2 weeks ago
Starting Pay: $12.00/hr plus tips
About American Queen Voyages:
American Queen Voyages is dedicated to delivering extraordinary experiences both on land and at sea. With over 40 years of growth and a diverse portfolio of brands, we welcome millions of guests annually. If you are a motivated team player who excels in a collaborative environment, this opportunity may be the perfect fit for you.
Position Overview:
The ideal candidate will be adaptable, dynamic, and embody the core values of our service philosophy. As a Server, you will play a crucial role in ensuring our guests have a memorable experience.
Key Responsibilities:
- Deliver outstanding hospitality to guests and colleagues as outlined in our service philosophy.
- Welcome guests and serve food and beverages promptly.
- Accurately take and process orders using the point of sale system.
- Maintain cleanliness and safety in all dining and service areas.
- Engage in the celebration and entertainment experience for guests.
- Set up and dismantle dining areas and service stations, which may involve moving furniture.
- Process payments for on-board purchases accurately.
- Provide guests with information regarding menu items, service procedures, entertainment options, and points of interest.
- Arrive prepared and on time for scheduled shifts.
- Adhere to uniform and grooming standards.
- Assist in warmly greeting and seating guests upon arrival.
- Perform additional duties as assigned.
- High school diploma or equivalent required.
- One (1) year of experience in a high-volume dining environment preferred.
- Energetic and enthusiastic demeanor is essential.
- Ability to effectively communicate written and verbal information to guests and team members.
- Strong service orientation with a proactive approach to assisting others.
- Basic computer skills are necessary.
- Must be able to stand for extended periods.
- Physical ability to lift furniture and heavy items, including dishes, up and down stairs.
- Availability to work on major holidays is required.
- Must meet minimum age requirements as per state regulations.
American Queen Voyages is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and harassment based on race, color, religion, national origin, sex, age, sexual orientation, gender identity or expression, mental or physical disability, veteran status, or any other characteristic protected by law. We encourage all qualified applicants, including those with past arrest or conviction records, to apply.
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