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Server - Cruise Line Hospitality

2 months ago

Norfolk, Virginia, United States Statue Cruises Full time

**Job Summary:**

We are seeking a highly motivated and enthusiastic Server to join our team at Statue Cruises. As a Server, you will be responsible for providing exceptional hospitality to our guests and ensuring that their dining experience is nothing short of exceptional.

Key Responsibilities:

  • Provide exceptional hospitality to guests and coworkers as prescribed in our service standards
  • Greet guests and serve food and beverages in a timely fashion
  • Accurately take orders and enter them into the point of sale system
  • Maintain the cleanliness and safety of all common areas and service stations
  • Participate in the celebration and entertainment experience of the guest
  • Set up and break down dining room and service stations as prescribed; this requires movement of dining cabin furniture
  • Accurately collect payment from guests for on-board purchases
  • Provide information to guests including menu descriptions, order of service, entertainment options, and cruise route and points of interest
  • Be prepared to begin work at scheduled time
  • Maintain uniform and personal grooming in compliance with appearance standards
  • Assist with the warm and efficient greeting and seating of guests when they arrive
  • Other duties as assigned by the manager or supervisor on duty

Requirements:

  • High school diploma or equivalent required
  • One (1) year experience in high volume restaurant preferred
  • Energetic and enthusiastic personality essential
  • Must be able to effectively understand and convey written and verbal information to guests and coworkers
  • Must possess a service orientation actively looking for ways to help others
  • Basic computer skills are required
  • Will work for extended periods without sitting
  • Required to lift furniture and other heavy items such as dishes up and down stairs
  • Will be required to be available for work on all major holidays
  • Must meet minimum state age requirements
  • Per US Coast Guard regulations, must be a US Citizen or a Permanent Resident