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Hospitality Server

2 months ago

Norfolk, Virginia, United States Concord Hospitality Full time
Job Summary

We are seeking a highly motivated and customer-focused Restaurant Server to join our team at Concord Hospitality. As a Restaurant Server, you will be responsible for providing exceptional service to our guests, ensuring their dining experience is memorable and enjoyable.

Key Responsibilities
  • Guest Service: Maintain a calm demeanor during periods of high volume or unusual events, and make decisions and solve problems in the interest of 100% guest satisfaction.
  • Food and Beverage Operations: Carefully monitor the operation of the F&B outlet and assist the manager in identifying and solving present and potential guest problems.
  • Teamwork: Maintain a clean and organized workspace, and maintain regular and punctual attendance.
  • Communication: Engage with and understand our guests, including discovering and responding to guest needs through clear and pleasant communication.
Why Work with Us?

At Concord Hospitality, we invest in our associates by providing training and development at all levels, from interns to executive leaders. Our "Associate First" culture supports and inspires personal development both within the workplace and beyond. We value work-life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist.

Benefits

We offer competitive wages and a comprehensive benefit package, including medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.